Intern: Financial Systems (M-Pesa)
Who we are
The Specialist: Financial Systems is responsible for administering, maintaining and supporting M-Pesa systems. He/She must assess feasibility, impact & cost, and address all processes/workflow components to assure that all functional specifications and standards are met on the M-Pesa system. Furthermore, the resource must continually assess the performance and capacity of the system and implement improvements
The resource acts as liaison between the M-Pesa Business unit, all technical units and 3rd party suppliers supporting M-Pesa, ensuring the system is always available & running efficiently. Lastly, is required to meet M-Pesa system performance KPIs as set by the business.
Outputs
- Provide support to resolve incidents and problems
- Implement changes to systems with low disruptions
- Design and implement new products of quality, and within project budget and timelines
- High availability of services
- Provide Business Continuity plans that are reliable
- Achieve required business KPIs
Technical/Professional Expertise
- IT Service Management strategies
- Databases and server operating systems environment
- Mobile Money knowledge
- GSM Knowledge
- Complex business analysis cases
Qualifications
Degree in BSc Computer Science (or similar tertiary qualifications)