Soho Growth Marketing Manager

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

•    Storytelling with data: strong skills in articulating the benefit or requirement associated with a soho base management strategy: drawing on data and analytical techniques where appropriate, and communicating this to a business audience.
•    Build, develop and track automated reporting and performance metrics that support better offers and business decisions mainly for revenue growth and Soho Base management.
•    Responsible for Soho segment churn, migration APRU,retention profitability for all Vodafone offers
•    Responsible of overall P&L for SOHO segment by driving growth through customer value based campaigns & B&C sales activities 
•    Optimise campaign & activity results through performance reviews and target, insight, process & offer improvements 
•    Defines the rules for optimization of channels, ensure the right channel for each offer/product and manage contact rules across channels
•    Leading Soho squad in order to develop B&C sales journies in Pega

Who you are

•    Insights and data driven reasoning
•    Min 8 years work experience
•    Customer oriented mindset
•    Experience in marketing, CRM or segment management
•    Results driven and delivery focused approach
•    Demonstrated ability to work effectively across business teams
•    Exceptional project and stakeholder management skiils.
•    Exceptional team management and leadership skills.
•    Having a proactive approach, rather than reactive
•    Experience in customer value management, Growth mindset is a must.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

We like to keep them flexible:

•    Vflexy: Flexible Benefits Program 
•    Hybrid working kit
•    Ergonomic kit allowance 
•    Digital meal voucher
•    Flexible transportation allowance.
•    Employee assistance hotline & counselling
•    Comprehensive and flexible private health insurance
•    Discounted price deals for wide range of products & services 

Plus, plenty more to enjoy!

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Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.