Corporate Account Manager - Education

Aggregate function:  Vodafone Business
Business Area:  Local Vodafone Business Unit
Posting Country:  Ghana
Date Posted:  6 May 2024
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Role purpose

To safeguard and grow revenue from allocated Education and Technology accounts through account planning and opportunity management and relationship building, meet annual targets for sales and revenues circa, Drive profitability margins and customer satisfaction
Key accountabilities and decision ownership 

Key accountabilities and decision ownership

  • Provide account data to the Sales Manager for developing a sales plan and monitoring its implementation.
  • Leadership/membership of virtual account teams to meet targets for profitability and revenues.
  • Develop contact strategies and regional account development plans (ADP) for each of the allocated accounts.
  • Develop a pipeline of prospects which are systematically qualified, managing the decision-making process within allocated accounts to ensure sales prospects are closed.
  • Exercise thought leadership at Board level within the allocated accounts, demonstrating an understanding of the business strategies and communications dependencies of the customer; and presenting the compelling value proposition of Telecel Enterprise Sales.
  • Identify sales training and development needs and manage skills enhancement for self and the virtual account team.
  • Ensure integrated channel management, supported by appropriate systems such as UNIK; use knowledge management to increase the professionalism of account management.
  • Full integration of quality management processes within all sales activities for the allocated accounts, ensuring effective deployment on a day-to-day basis.

Core competencies, knowledge, and experience

  • Business studies degree or equivalent
  • 5 years’ experience of sales /account management in an enterprise solution (preferably in Telecoms)
  • Consultative-based selling skills
  • Strong analytical skills
  • Commercial acumen 

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.