CRM Domain Architect
What you’ll do
Mission of the Modernization Domains Centre of Excellence (CoE) is to define, prioritize and deliver the commercial and technical roadmap of the organization. The CRM Domain Architect has a key role to Vodafone IT strategy, he/she is responsible for the architectural design of the specific domain and contributes on the systems roadmap as well as consults upon uplift and modernization projects.
• Participate in PI planning, collaborate with other architects, product owners, and teams during the event to provide architectural guidance and help prioritize features/tasks.
• Develop and maintain the overall system architecture, prepare the Low-Level design for CRM domain. Offer technical leadership to development teams by providing guidance on best practices, coding standards, and ensuring architectural integrity. Help resolve technical issues and challenges that arise during development and testing.
• Work with the Solution Architect to define and maintain the Solution Intent, ensuring that it aligns with the system architecture. Collaborate closely with other technical teams, (Vodafone, SIs) to deliver solutions on time/budget/scope/quality.
• Participate in inspect and adapt workshops to gather feedback and identify areas for improvement in the architecture and development processes.
• Identify and manage technical risks associated with CRM system and system architecture. Proactively address potential issues that may impact the success of the program.
Who you are
• At least 2 - 3 years of similar experience with strong background in application design, development & architecture in Oracle Siebel.
• Experience in delivering complex solutions in BSS area in a matrix environment.
• Good understanding of integration/API technologies and web service standards. (i.e., WSDL, REST, SOAP).
• Good understanding of open APIs (TM Forum).
• Experience in database technologies.
• Demonstrated in-depth knowledge of Telecom industry.
• Higher education in Computer Science, Engineering or a relevant field. Masters Degree on IT related field will be considered as an asset.
• Solid analytical, methodical and problem-solving skills.
• Self – motivated with strong time & priorities management skills.
• Excellent teamwork and collaboration skills.
• Excellent written and verbal communication skills in both Greek & English.
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What's in it for you
What's in it for you:
• Competitive pay, bonus & remuneration package
• Private Health & Medical Insurance
• Hybrid way of working: a blend of remote and office-based working, including the option to work up to 20 days from abroad
• Remote work equipment to help you create a comfortable, ergonomic workspace at home
• Unlimited access to learning resources and trainings
• Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
• Spirit of Vodafone Day: one day each quarter dedicated to your personal development
• Extra days off: Vodafone Day, Family Day, Volunteering Day
• Needless to say, we cater for your communication wherever you are
• Office amenities (subject to the office location): such as restaurant, gym and parking
• Special employee offers and discounts
#LI-Hybrid #Vodafonespirit #Togetherwecan
Who we are
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
Together we can.