ICT Delivery Manager
This is an exciting time to be part of an organisation whose ambition is to be the connectivity and digital champion, winning customers’ trust every day.
About Vodafone Business:
Vodafone Business plays a pivotal role in supporting our enterprise customers across all segments, navigate complexity and accelerate their adoption of digital solutions.
Our ‘Beyond Connectivity’ portfolio provides a wide range of digital services, including cloud, security, software, IoT and smart network solutions.
Help us create the future and be part of Europe’s leading platform for Business.
What you’ll do
As an ICT Delivery Manager you will be responsible for managing and overseeing ICT projects from start to finish. This role includes guiding project teams, ensuring compliance with standards and specifications, managing resources, and resolving arising issues.
• You will oversee the delivery of all ICT services and ensure that they are completed on time, within budget, and to the satisfaction of all stakeholders
• Liaise with internal and external stakeholders as to make sure that the designed service has been implemented successfully. Additionally, will act as the main customer point of contact for all ICT service delivery matters, communicating with stakeholders at all levels of the internal and external organizations.
• Manage and coordinate Vodafone’s sub-contractors to deliver the appropriate technical solution on time.
• Identify potential risks and issues in the delivery of ICT services and take appropriate action to mitigate them.
• Ensure that all ICT deliveries are recorded in the form of an “as built” document in the internal repository
Who you are
• The candidate for this position must have at least 2 years of relevant experience in ICT service delivery, ICT project management or relevant background. Additionally, should have a university degree in IT or Telecom and ITIL, Prince2, CSM or PMP certification. Additionally need to have Microsoft certification at least at one o the basic pillars (e.g. M365, Azure, security or Modern works). A master’s degree focus on project management, or MBA will be considered as a plus.
• Inspired to effectively communicate in technical and commercial terms and explain the deliverables with excellent command of written and spoken Greek and English language.
• Need to have strong project management skills, including the ability to monitor timelines and budgets
• Need to be able to adapt to changing conditions and make quick decisions when faced with challenges.
• Passion for continuous learning of new ICT technologies and staying up to date with technological trends.
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What's in it for you
• Competitive pay, bonus & remuneration package
• Private Health & Medical Insurance
• Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad
• Remote work equipment to help you create a comfortable, ergonomic workspace at home
• Unlimited access to learning resources and trainings
• Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
• Spirit of Vodafone Day: one day each quarter dedicated to your personal development
• Extra days off: Vodafone Day, Family Day, Volunteering Day
• Needless to say, we cater for your communication wherever you are
• Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking
• Special employee offers and discounts
#LI-Hybrid #Vodafonespirit #Togetherwecan #VodafoneSpark
Who we are
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
Together we can.