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IP Network Engineer

Aggregate function:  Technology
Business Area:  VT Network Operations
Posting Country:  Greece
Date Posted:  8 Nov 2024
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

What you’ll do

As an IP Network Engineer you will carry out activities for Fixed and Mobile IP network operation, maintenance and support. These activities includes new technologies and products evaluation, testing, implementation, administration, proactive control, technical support, corrective maintenance, customer ticket handling, communication with vendors, technical escalations, emergency handling, incident and problem management, software and hardware management, performance management and troubleshooting of IP network systems covering all current and future technologies.

•    Delivery of 2nd level of technical support, preventive and corrective maintenance for the optimal and smooth operation of the IP network
•    Root cause analysis and documentation of complex incidents. Apply fault-finding techniques and preventive maintenance instructions
•    Planning, assessment and implementation of change requests. Execute s/w and h/w upgrade works 
•    Define and embed consistent operational processes to support on-going support activities, driving improvements where issues are identified 
•    Perform periodic network and systems health checks, statistics evaluation, network backups and other maintenance activities 
•    Perform the administration and maintenance, assist in monitoring of Data Network systems and ensure their effective operation and optimum performance
•    Prepare trouble reports to the suppliers, as well as produce and communicate service quality data for the service offered by the equipment suppliers

Who you are

•    Good knowledge in Routers, Switches, Firewalls systems
•    Working experience in Cisco, NOKIA environment/systems
•    A logical approach to problem solving and self-motivation are important qualities, team working
•    Ability to work on a 24x7x365 stand by schema 
•    Very good interpersonal skills in order to handle effectively the communication across technical and commercial teams and mainly with customers’ representatives
•     A bachelor’s degree in Computer Science/Engineering, Electrical
Engineering or equivalent
•    English language (Fluent  oral and written)
•    At least three (2) years’ experience in IP networks 
•    Very good knowledge of PC - Windows / Software packages (Word, Excel, PowerPoint etc.) - is essential 
•    Desirable certifications include: Cisco (CCNP)

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What's in it for you

•   Competitive pay, bonus & remuneration package 
•   Private Health & Medical Insurance  
•   Hybrid way of working: a blend of remote and office-based working, including the option to work up to 20 days from abroad 
•   Remote work equipment to help you create a comfortable, ergonomic workspace at home  
•   Unlimited access to learning resources and trainings 
•   Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service  
•   Spirit of Vodafone Day: one day each quarter dedicated to your personal development 
•   Extra days off: Vodafone Day, Family Day, Volunteering Day  
•   Needless to say, we cater for your communication wherever you are 
•  Office amenities (subject to the office location): such as restaurant, gym and parking 
•  Special employee offers and discounts 

  #LI-Hybrid #Vodafonespirit #Togetherwecan 

Who we are

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.

Together we can.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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