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Knowledge Base Web Developer

Aggregate function:  Commercial
Business Area:  Local Commercial Operations
Posting Country:  Greece
Date Posted:  7 Apr 2025
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

As a Knowledge Base Web Developer you will be responsible for creating and updating digital training materials for new products, services, and processes. You will manage digital training content, develop learning paths, and enhance digital materials with visual elements. You will collaborate with various teams to simplify processes and ensure the timely and accurate updating of touchpoints.

More specifically you will:
•    Create and update digital training materials for new products, services, and processes.
•    Develop learning paths on the eLearning platform.
•    Conduct refresh trainings and support ad hoc releases with digital materials.
•    Implement eLearning gamification and simulations for learning purposes.
•    Enhance digital materials with infographics and other visual elements.
•    Generate reports and analytics on training material usage and effectiveness.
•    Work with teams such as Business Workflow, Resource Hub, and Digital Owners to simplify processes.
•    Collaborate in rewrite and restructure of intranet pages & knowledge base.
•    Check for outdated content and enrich pages with visual elements.

Who you are

Who you are:
•    Proven experience in web development and digital content creation.
•    Proficiency in HTML, CSS, JavaScript, and other web development languages.
•    Experience with eLearning platforms and digital training material development.
•    Strong collaboration and communication skills.
•    Ability to manage multiple projects and meet deadlines.
•    Experience with gamification and simulation tools.
•    Knowledge of analytics and reporting tools.
•    Familiarity with process simplification and content management systems.
•    Excellent oral and written communication skills in both Greek and English 

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

•   Competitive pay, bonus & remuneration package 
•   Private Health & Medical Insurance  
•   Hybrid way of working: a blend of remote and office-based working, including the option to work up to 20 days from abroad 
•   Remote work equipment to help you create a comfortable, ergonomic workspace at home  
•   Unlimited access to learning resources and trainings 
•   Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service  
•   Spirit of Vodafone Day: one day each quarter dedicated to your personal development 
•   Extra days off: Vodafone Day, Family Day, Volunteering Day  
•   Needless to say, we cater for your communication wherever you are 
•  Office amenities (subject to the office location): such as restaurant, gym and parking 
•  Special employee offers and discounts
 
  #LI-Hybrid #Vodafonespirit #Togetherwecan

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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