Public Sector Account Manager

What you’ll do

The Public Sector Account Manager provides expert knowledge and is responsible for driving delivery of the direct sales activities through face-to-face, inbound/outbound phone, or through a competitive tendering process (RFP), which drive the sales of products and services directly to Public customers. Focusing on new business and developing existing customer accounts for higher penetration through customer account management. The Public Account manager focusses on performing business dealings, negotiations and signing up contracts and identifying opportunities and bid strategies to win new business from the customers.

Key accountabilities and decision ownership: 
•    Owns the account management and growth plans (account penetration, revenue, churn) for assigned clientele, both existing and prospective Public Customers (Attica).
•    Tender Cost Evaluation and Preparation of all documents (technical and financial offer, Legal Documents, Financial documents etc).
•     Works cross-functionally and orchestrates internal delivery teams on Bid Process or customer success (Presales, Bid manager, Support, Operations, Project Manager, Finance, Legal etc.) 
•    Ensures that operational backlog for assigned clientele is delivered on-time by orchestrating relevant internal teams. 
•    Work Closely with Technical Account Manager & Smart Cities Account Manager to deliver: Internet and Fixed Solutions, IoT/ Smart Cities, ICT, etc, Sales Targets.
•     Keeps abreast of technological insights in the areas of beyond connectivity solutions, with the purpose to walk the talk and effectively advise customers on their ideal transformation journey (Smart Cities Technologies , Integrated ICT – IoT Solutions, etc).
 

Who you are

•    University degree (Master degree will be an asset) 
•    Fluent knowledge of English language (oral & written) 
•    Driving licence 
•    Computer literacy 
•    Excellent communication skills, oral and written
•    Negotiation Skills
•    Maintains expertise of internal procedures, products and systems to effectively manage all steps throughout the customer contract.
•    Maintains expertise of internal billing Systems (SAP, BRM) 
•    Ensures growth and retention targets are achieved (revenue including cross-sell, churn, Health - Check activities, etc). 
•    Proven experience gained within a business sales channel (must have minimum 5 years B2B experience). Experience in Public Sector Previous roles will be an Asset ( Familiar with 4412/2016 Law about public procurement and regulations, ΕΣΗΔΗΣ & COSMOONE Tendering Platforms)
•    Understanding of how various cloud technologies and integrated Solutions work together to be able to drive deeper technology adoption within the existing Public Customers. 
 

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What's in it for you

•   Competitive pay, bonus & remuneration package 
•   Private Health & Medical Insurance  
•   Hybrid way of working: a blend of 80% field and 20% office-based working, including the option to work up to 20 days from abroad 
•   Remote work equipment to help you create a comfortable, ergonomic workspace at home  
•   Unlimited access to learning resources and trainings 
•   Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service  
•   Spirit of Vodafone Day: one day each quarter dedicated to your personal development 
•   Extra days off: Vodafone Day, Family Day, Volunteering Day 
•   Needless to say, we cater for your communication wherever you are 
•  Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking 
•  Special employee offers and discounts  

#LI-Hybrid #Vodafonespirit #Togetherwecan 

Who we are

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.

Together we can.