Retail Network Development & Operations Manager
Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
What you’ll do
As the Retail Network Development & Operations Manager you will be responsible for driving the evolution and daily performance of our owned and franchise retail network. Your mission will be to deliver strategic retail projects, modernize store formats, optimize our network footprint, and ensure seamless support to all stores—so customers enjoy a standout experience in every location.
Key Accountabilities
• Lead major retail initiatives (ERP, digital tools, process redesign) and act as the strategic bridge between commercial, IT/digital and external partners.
• Oversee store development end-to-end: design, renovation, relocation, openings, suppliers’ coordination, cost control (OPEX & CAPEX).
• Optimize the retail footprint by identifying ideal locations, negotiating leases with landlords, and onboarding new franchise partners smoothly.
• Support the retail network on operational and commercial issues, manage escalations, and safeguard consistent store standards and performance.
Who you are
• You hold a degree in Business, Engineering, Architecture, or related field (Master’s is a plus).
• You have 8+ years of experience in Retail Operations, Network Development or Project Management.
• You’ve led large-scale projects and managed diverse stakeholders with confidence.
• You understand retail real estate dynamics and know how to select the right location at the right cost.
• You are analytical, structured, communicative, and a natural team leader.
• You speak Greek & English fluently.
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
What's in it for you
• Competitive pay, bonus & remuneration package
• Private Health & Medical Insurance
• Hybrid way of working, including the option to work up to 20 days from abroad
• Remote work equipment to help you create a comfortable, ergonomic workspace at home
• Unlimited access to learning resources and trainings
• Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
• Spirit of Vodafone Day: one day each quarter dedicated to your personal development
• Extra days off: Vodafone Day, Family Day, Volunteering Day
• Needless to say, we cater for your communication wherever you are
• Office amenities: such as restaurant, beauty corner, gym and parking
• Special employee offers and discounts
Who we are
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.