SME Account Manager (Athens & Aegean Islands)
What you’ll do
The job holder will be responsible to attract Small and Medium Enterprise Customers by delivering high-standards account management and unmatched customer experience, through a blend of on-site visits and digital tools.
Key accountabilities and decision ownership:
•Deliver high standards of general account management for new and existing business accounts at customers’ site and by using digital tools (teams etc)
•Develop a clear view on potential customer opportunities and competition in the area
•Confidently communicate the benefits of Vodafone products and services at customer sites
•Understand different customer profiles and demonstrate ability to match appropriate products and services to fit their needs
•Monitor results and provide relevant feedback to the respective Sales SPV
Who you are
Core competencies, knowledge and experience:
•Understanding of technical/IT business solutions
•Enthusiastic and passionate, with a strong customer orientation
•Interest to learn about the latest business services and products
•Team-player
•Proven experience gained within a business sales channel (must have minimum 2 years B2B sales experience) and/or telesales
•Confidence to enter client sites and present Vodafone services
•Ability to travel 10%-15% of the month to Aegean Islands
Must have technical / professional qualifications:
•University degree (Master degree will be an asset)
•Fluent knowledge of English language (oral & written)
•Driving licence
•Computer literate
•Excellent communication skills, oral and written
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What's in it for you
We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.
Who we are
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
Together we can.