Roaming Engineer_Fixed Term Contract

Aggregate function:  Technology
Business Area:  VT Network Operations
Posting Country:  Romania
Date Posted:  11 Jun 2025
Full Time / Part Time:  Full Time
Contract Type:  Fixed Term Contract

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Your day to day:

The roaming engineer is responsible for processing technical customer complaints relating to all international mobile roaming services. The aim is to restore the full technical scope of roaming services for the customer as quickly as possible as part of the incident and problem management process.

With these activities you will have a great impact on our business:

  • Analysis and troubleshoot of both inbound & outbound roaming issues for different technologies 2G/3G/4G/5G in order to restore service for the customer
  • Carrying out measurements (GFACTS, Global Roamer) and tests (IR tests etc.) to validate the functionality of the roaming services (outbound, inbound) in the event of customer complaints/test requests from roaming partners
  • Work closely with Roaming partners, 3rd party suppliers and network nodes owners within 2nd line support technical teams
  • Check Roaming KPIs to stay within the targets and that we meet all of our roaming SLAs
  • Deliver reactive management on technical issues, responding to support requests, Remedy, e-mail and escalations.

With these skills you are a great candidate:

  • Good knowledge of 2G/3G/4G Inbound / Outbound Voice & Data Roaming call flows, International SMS 2G/3G/4G/5G, GRX, VoLTE roaming service network architecture and service specific support tools
  • Good working knowledge of Geoprobe and Wireshark tracing functionality
  • A collaborative working style – communicate and work well in a team environment
  • Good knowledge of SS7, Diameter, MAP and CAMEL  Protocols
  • Good knowledge of Linux and python scripting is a plus

Must have technical / professional qualifications:

  • Mandatory telecom background. Preferably 3 years of experience working in Telecom (Roaming Engineer;  Core CS)
  • University degree/Technical university
  • Excellent verbal and written English language communications skills

Sounds like the perfect job? We’ve got even more to offer:

  • Hybrid way of working
  • Medical and dental services
  • Life and hospitalization insurance
  • Dedicated employee phone subscription
  • Take control of your benefits and choose any of the below options: meal tickets/private pension/vacation vouchers/cultural vouchers within the budget.
  • Special discounts for gyms and retailers
  • Annual Company Bonus
  • Loyalty Programme
  • Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills 
  • You get to work with tried and trusted web-technology
  • Getting in on the ground floor of a technology changing company
  • We let you write your own story: go for a trip, experience new things, have fun and enjoy your 23 vacation days.
  • Special Paternal Program - 4 months of paid paternity leave

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.