Global Account Manager

Aggregate function:  Vodafone Business
Business Area:  VB International
Posting Country:  China
Date Posted:  10 Apr 2025
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Role Profile

Role title: National Account Manager    
Function: Sales
Department: North Asia Sales
Reports to: Head of North Asia     
Location: China

Join Us

Role purpose: 

This individual will be focussed on acquisition of new business within the global enterprise space.  The target market is a selection of international and multinational customers with decision making or influence in China, Hong Kong and within Asia Pacific region. The target customers are listed as a Vodafone Business International (VBI) account.

The candidate will be an experienced salesperson (more than 10 years), well versed in prospecting, lead generation, presentation to ‘C level’ contacts, proposal writing and ultimately closing business. They are very comfortable in offering and receiving real time feedback to their colleagues in a constructive way to deliver the desired outcome for their client and for Vodafone.

This individual will work closely with their prospective clients, to understand their underlying business requirements and challenges, their current and future IT landscape, and challenges, and propose suitable propositions, solutions and services. They should be comfortable in articulating our Vodafone global value propositions to the client (and not simply the prescribed product features, advantages, and benefits). This individual is skilled at building virtual teams, managed the entire sales cycle, be fully aligned with the client, and to deliver the desired business outcomes for client as well as growing revenues for Vodafone.

The sales skills of this individual allow them to achieve high performance through working with their virtual team across all areas of best serving their account opportunities.

What you’ll do

Key accountabilities and decision ownership: 
1.    To acquire new customers and business for VBI in the Asia Pacific (preferred contract and billing in Asia)
2.    Negotiating profitable business in accordance with Vodafone policies, lead a virtual team comprising pre-sales, sales specialists, pricing, finance, bid management and legal teams for the sales engagement. And also liaising with the service management and project management teams on service delivery issues to ensure client satisfaction.
3.    Manage sales proposals, tenders/bids, contract management, ADP’s, and accurately complete order processing details
4.    Executive contact plans and relationship mapping strategies to build relationship and insight into the customers situation
5.    Accurately complete all necessary sales pipeline and reporting details (eg. Salesforce)

Who you are

Core competencies, knowledge, and experience:
1.    TAS (Target Account Selling). Supported by an example of where those skills have been used to secure a complex strategic opportunity.
2.    Excellent negotiation Skills
3.    Minimum 10 years of sales experience – in telecommunications, Information Technology and/or Systems Integration
4.    Proven track record in delivering sales target over consecutive years
Must have technical / professional qualifications: 

Preferred but not mandatory:
•    Data Networking (MPLS, Ethernet and bandwidth)
•    Hosting and Cloud Computing Services
•    Unified Communications (IP telephony, Exchange, Lync etc.)
•    Managed Video Conferencing
•    Systems integration
•    Managed Services (IT/Telco)
•    Mobility solutions
•    Outsourcing/out-tasking
•    Regional and global turn-key deals/projects

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.