Business Technical Specialist (Bucharest & Iasi)

About this Role

As a Business Analyst within the VCI organisation at VOIS, the individual will play a pivotal role in enhancing operational effectiveness across product and delivery execution programmes. This role supports end-to-end delivery services, ensuring alignment with business requirements and strategic goals. The successful candidate will contribute to workflow optimisation, user story creation, and continuous validation of deliverables against business objectives.

Who are you

You are a strategic thinker with a strong foundation in technology and data analysis. You thrive in agile environments and are passionate about delivering meaningful insights that drive business outcomes. You are comfortable engaging with senior stakeholders and have a collaborative mindset that fosters cross-functional communication and decision-making.

What you will do

•    Collaborate with Operational Managers to define goals and business value outcomes.
•    Analyse engineering data records and derive actionable insights using code-level metrics.
•    Develop conceptual, logical, and physical data models using flexible code libraries.
•    Ensure end-to-end solutions are fit for purpose and aligned with strategic architecture.
•    Report on lifecycle, product, and delivery risks and opportunities.
•    Facilitate stakeholder engagement and support decision-making processes.
•    Oversee data lifecycle management and ensure resilience and performance in design.
•    Continuously update delivery teams on business changes.
•    Manage senior stakeholders to ensure alignment with strategic roadmaps.
•    Promote simplicity and lean practices to eliminate inefficiencies.
•    Provide detailed data architecture leadership and mentoring for architects.

What skills you need

•    Minimum 5 years’ experience in IT or technology services.
•    Proficiency in Agile methodologies (e.g., Scrum, Kanban).
•    Senior-level experience in business and systems analysis within digital environments.
•    ITIL Expert certification and transformational experience in data, process, and tooling.
•    Experience with Apex, Python, SQL, MSQL.
•    Advanced knowledge in predictive analytics and data modelling.
•    Expertise in analytics and BI tools and technologies.
•    Strong analytical skills and ability to work with multi-dimensional data.
•    Proven stakeholder and team management capabilities.
•    Excellent communication skills in English (written and verbal).
•    Ability to present technical data to executive-level stakeholders.
•    Understanding of data centre operations, infrastructure delivery, and lifecycle management.
•    Strategic thinking and data-driven decision-making.
•    Strong organisational and facilitation skills.
•    Relationship-building and cross-functional collaboration skills.
•    Effective time management and problem-solving abilities.
•    Customer-centric approach with an entrepreneurial mindset.
•    Deep understanding of business capabilities, user journeys, and product outcomes.
•    Awareness of telecommunications and digital services market trends.

What skills you will learn

•    Advanced data modelling methodologies and lifecycle management.
•    Strategic stakeholder engagement across geographies.
•    Enhanced communication and facilitation techniques.
•    Broader exposure to emerging technologies in microservices and NoSQL databases.
•    Cross-functional collaboration within a global organisation.

What’s in it for you

•    Work from Home – hybrid approach  
•    Medical and dental services 
•    Life and hospitalization insurance 
•    Dedicated employee phone subscription 
•    Special discounts for gyms and retailers 
•    Annual Company Bonus 
•    Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills  
•    You get to work with tried and trusted web-technology 
•    Getting in on the ground floor of a technology changing company 
•    Flexible Vacation – Take time off when you need it, we trust you  
•    Special Paternal Program - 4 months of paid paternity leave

About VOIS

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.
Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.
Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.
#VOIS #BeUnrivalled #CreateTheFuture

About Vodafone

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.