Change Management Analyst

Aggregate function:  Shared Services
Business Area:  Technology _VOIS
Posting Country:  Romania
Date Posted:  19 Sep 2024
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Responsabilitati principale:

  • Identificarea si analiza impactului pe care modificarile propuse  de alte departamente, parteneri, operatori locali, il au asupra sistemelor software/hardware ale clientilor (entitati Vodafone)
  • Formalizeaza cerintele minime si confirma respectarea standardelor de calitate specific fiecarei modificari.
  • Ofera sprijin initiatorilor pe parcurusul prepararii si formularii documentatiei aferente lucrarii pentru a se alinia la cerintele formulate
  • Analizeaza lucrarile de dezvoltare a sistemelor si defineste cerinte/ specificatii in vederea asigurarii unui plan de roll-back si respectarii SLA-urilor agreate cu entitatile Vodafone deservite.
  • Impreuna cu initiatorul lucrarii, colaboreaza cu echipele tehnice pentru asigurarea aderarii la cerintele agreate, si pentru a asigura o analizea de impact corecta, completa si documentata.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.