DBA Specialist
Who we are
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
About this Role
What you will do
- Provide Level 1, Level 2, and Level 3 support for database-related incidents and problems, ensuring agreed service levels are met.
- Perform technical investigations into performance incidents, identify root causes, and propose effective solutions.
- Design, configure, and implement database solutions aligned with defined technical requirements.
- Optimise existing database architectures through redesigns, upgrades, and performance tuning to meet evolving business needs.
- Develop scripts and programs to automate recurring activities and extend the functionality of IT solutions.
- Ensure database integrity, security, and operational performance parameters are consistently achieved.
- Support the transition of new platforms from build to run, ensuring smooth operational take-over.
- Contribute to transformation and technology refresh programmes aimed at improving availability, quality, and performance.
- Carry out proactive maintenance activities based on monitoring tools, alerts, and notifications.
- Participate in on-call rotations, shifts, overtime, and standby duties as required by business needs.
- Support project delivery by providing expert guidance and high-quality implementation support.
Who you are
- You have over five years of experience supporting databases in a production environment.
- You bring advanced expertise in Oracle or Microsoft SQL Server database administration.
- You have strong skills in SQL performance tuning and optimisation.
- You are experienced in PL/SQL and UNIX/Linux shell scripting.
- You are familiar with Oracle RAC, Data Guard, Grid/Cloud Control, RMAN, Data Pump, and related technologies.
- You understand ITIL principles, IT Service Management concepts (such as ISO 20000), and SOX requirements.
- You have a solid understanding of general information security principles.
- You communicate clearly in English, both written and spoken.
- You are well organised, able to manage multiple priorities, and remain effective under pressure.
- You are customer-focused and comfortable working within remote and distributed teams.
Not a Perfect Fit?
What’s in it for you
- Hybrid way of working
- Medical and dental services
- Life and hospitalization insurance
- Dedicated employee phone subscription
- Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/ VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget.
- Special discounts for gyms and retailers
- Annual Company Bonus
- Loyalty Programme
- Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
- You get to work with tried and trusted web-technology
- Getting in on the ground floor of a technology changing company
- We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off.
- Special Paternal Program - 4 months of paid paternity leave
What skills you will learn
- Advanced optimisation techniques for high-availability and high-performance database platforms.
- Practical application of automation and scripting to improve operational efficiency.
- Deeper exposure to service management frameworks and large-scale transformation initiatives.
- Enhanced stakeholder collaboration and problem-solving in complex, time-sensitive environments.
VOIS Equal Opportunity Employer Commitment
Join Us
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.