Digital Capacity Analyst
Who we are
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
About this Role
What you will do
-
Support the day‑to‑day management and overall health of the Digital portfolio and associated budgets.
-
Collaborate closely with Portfolio, PMO and Finance teams to manage Digital CAPEX spend and reporting.
-
Contribute to business roadmap planning at operational levels.
-
Prepare and maintain capacity metrics and reporting, including identifying opportunities to automate processes.
-
Act as a central contact point for UK line managers regarding capacity allocation and project progress.
-
Produce management reports covering capacity, resourcing and financial data using Excel, Power BI and PowerPoint.Maintain high-quality resource data aligned to agreed standards.
-
Track supplier resource utilisation and capacity forecasts.
-
Provide ideas and recommendations to improve tools, processes and services.Manage and maintain the capacity model to support ongoing operational requirements.Conduct data analysis to support business requests and present findings to stakeholders.Conduct periodic quality audits relating to resource planning activities.Support project managers with resource‑related enquiries and personnel requests.
Who you are
- You bring 2–3 years of experience in resource management, management reporting or general administration.
- You have experience working within project management or portfolio environments.You hold a university degree in business economics, financial management, information management or a similar field.
- You possess strong Business Intelligence knowledge.
- You communicate clearly and confidently with stakeholders at all levels.
- You work effectively both independently and collaboratively.
- You manage multiple workstreams efficiently, especially when delivery timelines are tight.You demonstrate strong numerical and analytical skills, with the ability to identify trends and present insights clearly.
- You have experience in budget tracking and financial analysis.
- You have solid practical knowledge of data analysis and finance processes.Y
- ou are proficient in Excel (intermediate to advanced), with the ability to automate and enhance financial controls and processes.
What skills you will learn
- Advanced capacity planning and resource forecasting techniques.
- Deeper expertise with reporting tools such as Excel, Power BI and portfolio systems.
- Enhanced skills in financial tracking, CAPEX management and business case analysis.
- Strong stakeholder management capabilities within a multicultural environment.
- Techniques for process optimisation, automation and data quality improvement.
VOIS Equal Opportunity Employer Commitment
Join Us
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
Alert
#JDEnhancedByTARA
Follow us on social media and #StayConnected
- LinkedIn: https://www.linkedin.com/company/vois/
- Facebook: https://www.facebook.com/voisglobal
- Instagram: https://www.instagram.com/voisglobal/
- Chat with our employees: https://lnkd.in/dpkrcvR2
Not a perfect fit?
What’s in it for you
- Hybrid way of working: 2 days per week/ 8 per month
- Medical and dental services
- Life and hospitalization insurance
- Dedicated employee phone subscription
- Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget.
- Special discounts for gyms and retailers
- Annual Company Bonus
- Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
- You get to work with tried and trusted web-technology
- We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off.
- Special Paternal Program - 4 months of paid paternity leaveWe recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve. We do not tolerate any form of discrimination especially related to but not limited to race, color, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social or marital status.
Worried that you don’t meet all the desired criteria exactly? We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you’re excited about this role but your experience doesn’t align exactly with every part of the job advert, we encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.
#VOIS