Expert Solution Management
Who we are
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
About this Role
What you will do
- Coordinate the end-to-end design, development, testing and deployment of EMS systems and related solutions.
- Translate business requirements into clear technical specifications and assess feasibility against local market needs.
- Manage and steer internal teams and external suppliers to ensure alignment with agreed roadmaps and delivery plans.
- Track project milestones, tasks, access requests and incidents, ensuring timely resolution and delivery.
- Prepare project status updates, roadmaps and presentations for stakeholder and budget approval forums.
- Support solution design across application software, IT hardware, operating systems and data warehouse layers.
- Define test scenarios and execute validation activities in collaboration with OSS Planning Tools teams and local stakeholders.
- Provide lifecycle support for systems and solutions in close cooperation with instrumentation and engineering colleagues.
Who you are
- An engineering graduate in Telecommunications, Computer Science or a related field, or with equivalent practical experience.
- Experienced in the software development lifecycle within IT and network technology environments.
- Knowledgeable in telecommunications IT and network technologies, including inventory and asset management systems.
- Familiar with common IT development frameworks, domain-specific tools and architectures, including Jira and Confluence, working within an Agile SAFe mindset.
- A clear and confident communicator in English, able to engage effectively with diverse technical and business stakeholders.
- Customer-focused, organised and methodical in your approach to problem-solving and delivery.
Not a Perfect Fit?
What’s in it for you
- Hybrid way of working: 2 days per week/ 8 per month
- Medical and dental services
- Life and hospitalization insurance
- Dedicated employee phone subscription
- Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget.
- Special discounts for gyms and retailers
- Annual Company Bonus
- Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
- You get to work with tried and trusted web-technology
- We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off.
- Special Paternal Program - 4 months of paid paternity leave
We recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve. We do not tolerate any form of discrimination especially related to but not limited to race, color, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social or marital status.
Worried that you don’t meet all the desired criteria exactly? We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you’re excited about this role but your experience doesn’t align exactly with every part of the job advert, we encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.
What skills you will learn
- Advanced solution management and lifecycle coordination for EMS and OSS platforms.
- Stakeholder and supplier management across distributed, multicultural environments.
- Practical application of Agile SAFe methodologies in large-scale telecom programmes.
- Enhanced expertise in network management systems and enterprise IT architectures.
VOIS Equal Opportunity Employer Commitment
Join Us
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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