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Fixed Access Operations Engineer 2nd Line

Aggregate function:  Technology
Business Area:  VT Network Operations
Posting Country:  Romania
Date Posted:  16 Oct 2024
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Your day to day:

Provides specific 2nd Line technical services related to live IT systems of other telecommunications operators (Vodafone OpCos, JVs, etc.).It ensures the development, implementation, modification, testing and harmonization of software and hardware solutions of IT systems as well as existing telecom applications in operators' networks, in order to meet the quality and response time requirements of the projects.

With these activities you will have a great impact on our business:

  • Carry out 2nd level support for applications, services and infrastructure.
  • Define and track service level agreements and service KPIs for the responsible services, monitor compliance with them and react proactively to impending violations of target values ​​and quality restrictions, including the other 2nd level of TJ required for this.
  • Identifying, agreeing and implementing proactive optimization measures to avoid incidents with negative effects on customers together with the engineering departments
  • Configuration, integration and optimization of network software parameters in accordance with the defined quality criteria, using languages ​​and programming methods specific to telecom applications
  • Investigating and solving highly complex technical problems received from the 1st Line, COPS, SAC sub-departments using programming languages ​​and methods and "software debugging" specific to telecom applications, providing final remedial solutions.

With these skills you are a great candidate:

  • Advanced knowledge of fixed network architectures on coaxial support: DOCSIS 3.0, 3.1
  • Solid knowledge of fiber-coax hybrid network architectures; mastering design and implementation principles;
  • Solid knowledge of network principles and protocols: IS-IS, OSPF, IP (Routing & Switching), QoS;
  • Good understanding of SW lifecycle: design, installation, testing and acceptance, implementation, performance optimization and troubleshooting;
  • The ability to analyze and interpret traces (Wireshark, logs of network equipment);

Must have technical / professional qualifications:

  • Preferably technical studies (eg: Electronics and telecommunications, Automation and Computers, Computer Science, etc.) or min. 2 years experiences with Telco Industry in comparable roles
  • Certifications from vendors of computer systems intended for fixed and mobile telecommunications (Cisco, Casa, Harmonic, Ericsson, Huawei, Nokia, etc.) are desirable.

Sounds like the perfect job? We’ve got even more to offer:

  • Hybrid way of working
  • Medical and dental services
  • Life and hospitalization insurance
  • Dedicated employee phone subscription
  • Take control of your benefits and choose any of the below options: meal tickets/private pension/vacation vouchers/cultural vouchers within the budget.
  • Special discounts for gyms and retailers
  • Annual Company Bonus
  • Loyalty Programme
  • Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills 
  • You get to work with tried and trusted web-technology
  • Getting in on the ground floor of a technology changing company
  • We let you write your own story: go for a trip, experience new things, have fun and enjoy your 23 vacation days.
  • Special Paternal Program - 4 months of paid paternity leave

We recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve. We do not tolerate any form of discrimination especially related to but not limited to race, color, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social or marital status.

 

Worried that you don’t meet all the desired criteria exactly? We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you’re excited about this role but your experience doesn’t align exactly with every part of the job advert, we encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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