Lead - Global Investigations

Aggregate function:  Shared Services
Business Area:  Corporate Security _VOIS
Posting Country:  Romania
Date Posted:  20 Oct 2024
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Your day to day:

Will be a critical member of the _VOIS Corporate Security organisation and will be accountable for ensuring in creating and driving the following key agenda within _VOIS.

With these activities you will have a great impact on our business:

•  You will be in charge of monitoring and Implementation of _VOIS specific procedures, exceptions to Group and _VOIS policies, risk control matrix etc., through _VOIS Global Lead of Investigations across _VOIS locations.

• You will manage Speak-ups and Investigations end to end across _VOIS India and coordinating with _VOIS Global Lead of Investigations and the Local Triage teams. If required, with the group teams as well.

• You will publish qualitative and quantitative metrics as well as reports on periodic basis for all Speak Ups and Investigations.

• You will be in charge of aligning _VOIS Investigations with the Group Internal Investigations Policy and be the local contact for all Investigation related matters including maintenance and upkeep of the Vodafone Case Management Tool (VCMT).

• You will conduct specific awareness and trainings basis the Investigations Embedding Programme for Investigators across _VOIS and accordingly reconcile VCMT rights.

• You will interact with internal and external stakeholders/ investigators as well as the Leadership at _VOIS.

•You will be in charge of implementation of _VOIS Investigation Strategy and the Group Internal Investigations Policy across _VOIS locations.

• You will manage end to end Investigations including Speak Ups across _VOIS Locations as well as prepare and maintain detailed and accurate reports, records and KPIs for all investigations performed including presenting the same with relevant stakeholders and leaders.

With these skills you are a great candidate:

• You have experience into end to end Internal Investigations at large scale organisations. Exposure to Physical Security, Fraud Management, Information Security and IT Infrastructure and Technology shall be a plus.

•You have strong analytical & influencing skills.

•You have proven leadership competencies.

• You have a strong communication & interpersonal skills

• You have Bachelor or Master’s Degree from an accredited university (majoring in Commerce, Mathematics, Arts, Law, Business, Accounting or Computer-Data Science).

• You have preferably a Certified Fraud Examiner (CFE) and/or Professional Certified Investigator (PCI) certification. A Certification and/ or working knowledge of PEACE/ Reid/ Wicklander-Zulawski interview techniques.

• You have minimum Five (5) to Eight (8) or more years of experience (depending on geography) managing investigations, preferably in a IT/ITeS organization or in large sectors with complex environments. Exposure to telecom is desirable not mandatory.

Sounds like the perfect job? We’ve got even more to offer:

•Work from Home – hybrid approach  

•Medical and dental services 

•Life and hospitalizationinsurance 

•Dedicated employee phone subscription 

•Special discounts for gyms and retailers 

•Annual Company Bonus 

•Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills  

•You get to work with tried and trusted web-technology 

•Getting in on the ground floor of a technology changing company 

•We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off.

•Special Paternal Program - 4 months of paid paternity leave 

#VOIS

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.