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Junior Engineer 1st Line

Aggregate function:  Technology
Business Area:  VT Network Operations
Posting Country:  Romania
Date Posted:  27 Aug 2026
Full Time / Part Time:  Full Time
Contract Type:  Fixed Term Contract

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a Network Operations Engineer (1st Line) to provide first-line technical support and operational services for live telecommunications IT systems across Vodafone operating companies and joint ventures. This role is ideal for individuals with a technical background in telecommunications, networking, software systems, or IT operations who are passionate about maintaining service quality, resolving technical issues, and supporting the performance of critical telecom applications and network platforms.
The role involves monitoring, troubleshooting, configuring, testing, and optimising telecommunications systems across fixed and mobile network environments. You will work with software and hardware solutions, investigate incidents, implement changes, and collaborate with higher technical support levels to ensure timely resolution of complex issues.

What you’ll do

  • Provide first-line technical support for live telecommunications IT systems and applications.
  • Monitor, investigate, troubleshoot, and resolve software and hardware incidents within defined service levels.
  • Develop and customise software components and support the implementation of new functionalities.
  • Configure, integrate, and optimise network software parameters to meet defined quality standards.
  • Support testing activities within test environments and assist with production deployments.
  • Identify faults affecting GSM, UMTS, LTE, 5G, and fixed network services and perform root cause analysis.
  • Perform software debugging and technical investigations using telecommunications-specific tools and methodologies.
  • Carry out emergency troubleshooting and network reconfiguration activities when service restoration is required.
  • Evaluate system performance and implement optimisation actions to improve service stability and efficiency.
  • Conduct preventive system health checks using dedicated software tools to identify and mitigate potential risks.
  • Escalate complex incidents to Senior 1st Line Engineers or 2nd Line support teams where appropriate.
  • Ensure compliance with company policies, technical procedures, operational standards, and health and safety requirements.

Who you are

  • Completed higher technical education in Electronics and Telecommunications, Automation and Computers, Computer Science, Information Technology, or a related discipline.
  • Good command of English, both written and spoken.
  • Additional European language skills are considered an advantage.
  • Knowledge of operating systems, databases, and IT applications used within telecommunications environments.
  • Understanding of GPON, FTTH, and networking technologies.
  • Ability to analyse and troubleshoot software and hardware issues.
  • Problem-solving mindset with strong attention to detail.
  • Ability to work effectively in a dynamic operational environment with shifting priorities.
  • Comfortable participating in shift-based operations, including night, weekend, and on-call activities where required.
  • Strong collaboration and communication skills.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

•  Hybrid way of working: 2 days per week/ 8 per month
•  Medical and dental services
•  Life and hospitalization insurance
• Dedicated employee phone subscription
• Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget.
• Special discounts for gyms and retailers
•  Annual Company Bonus
•  Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
•  You get to work with tried and trusted web-technology
•  We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off.

 • Special Paternal Program - 4 months of paid paternity leave

What skills you will learn

  • Telecommunications network operations and service assurance.
  • Incident management and technical troubleshooting methodologies.
  • Fixed and mobile network technologies and architectures.
  • Software deployment, testing, and configuration management practices.
  • Network performance monitoring and optimisation techniques.
  • Telecom application debugging and fault analysis.
  • Operational processes, service level management, and escalation procedures.
  • Cross-functional collaboration in a global technology environment.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. 

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Alert

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#JDEnhancedByTARA

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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