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Junior Technical Publications Writer

Aggregate function:  Shared Services
Business Area:  Technology _VOIS
Posting Country:  Romania
Date Posted:  3 Mar 2026
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a detail-oriented Technical Publications Writer to develop, revise, and maintain user documentation for enterprise-level software solutions. The individual will collaborate closely with multidisciplinary teams, including engineers, analysts, and subject matter experts, to create accurate, accessible, and role‑specific content across multiple formats such as online help, PDF guides, and quick reference materials. This role requires strong communication skills, technical aptitude, and the ability to work within structured templates and documentation systems.

What you will do

  • Develop clear, concise, and comprehensive user documentation for a range of software applications.
  • Gather information from business requirements, design documents, product demos, and interviews with subject matter experts.
  • Create audience‑appropriate, role‑based documentation.
  • Develop content using standard authoring tools, templates, and single‑sourcing methodologies.
  • Edit UI text, including prompts, labels, and error messages, ensuring consistency and clarity.Manage content review cycles and collaborate with internal stakeholders to refine documentation.
  • Deliver high‑quality documentation within agreed timelines.
  • Analyse existing and new content for opportunities to streamline, reuse, or optimise through single‑sourcing.

Who you are

  • You bring excellent writing and communication skills, with the ability to simplify complex technical concepts.
  • You have strong technical aptitude and are able to learn new systems and tools efficiently.
  • You are adaptable, proactive, and enthusiastic about continuous learning.
  • You have experience working with localisation best practices.
  • You have hands‑on experience with MadCap Flare; familiarity with Camtasia, Contentful, Adobe Acrobat, Visio, Jira, Confluence, SharePoint, or GIT is a plus.
  • You hold a Bachelor’s degree or equivalent experience in English, Technical Communications, Computer Science, or a related field.You have 4+ years’ experience creating enterprise software documentation.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What skills you will learn

  • Advanced authoring techniques using MadCap Flare and related tools.
  • Best practices in single‑sourcing and content reuse strategies.UI/UX‑aligned content writing for digital products.Stakeholder management and collaborative documentation workflows.
  • Techniques for building structured, role‑based, and highly scalable documentation systems.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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What’s in it for you

- Hybrid way of working: 2 days per week/ 8 per month
- Medical and dental services
- Life and hospitalization insurance
- Dedicated employee phone subscription
- Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget.
- Special discounts for gyms and retailers
- Annual Company Bonus
- Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills 
- You get to work with tried and trusted web-technology
- We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off.
- Special Paternal Program - 4 months of paid paternity leaveWe recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve. We do not tolerate any form of discrimination especially related to but not limited to race, color, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social or marital status. 
Worried that you don’t meet all the desired criteria exactly? We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you’re excited about this role but your experience doesn’t align exactly with every part of the job advert, we encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.  
#VOIS

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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