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Oss IT Fixed & Tool Engineer

Aggregate function:  Technology
Business Area:  VT Network Operations
Posting Country:  Romania
Date Posted:  13 Jan 2026
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

About this Role

We are seeking an OSS Provisioning Systems Operations Specialist to support 2nd Line Operations for OSS provisioning and monitoring systems in a multi-vendor environment. This role focuses on preventive and corrective troubleshooting, ensuring service quality and continuity for OSS applications. You will collaborate with Engineering and 1st Line Operations to develop procedures for alarm analysis and fault elimination, while assisting with data configuration, software rollout, and integration activities.

What you’ll do

  • Administer provisioning and monitoring platforms, including critical OSS applications.
  • Troubleshoot faults and implement corrective actions, engaging with third-party support when required.
  • Perform daily monitoring and health checks, contributing to incident detection and system optimisation.
  • Participate in projects, process improvements, and configuration verification activities.Interact with technical staff, NOC engineers, and Service Delivery teams to ensure smooth operations.
  • Apply strong knowledge of Incident, Problem, and Change Management processes (INM, PRM, SRM).Confidently handle ticket systems and auto-routing for efficient issue resolution.

Who you are

  • Ability to create technical instructions and provide 2nd level support for OSS applications.
  • Solid knowledge of Linux OS, application/database administration, and telecom protocols.
  • Experience in service request fulfilment and system/software rollouts.
  • Exposure to virtualisation technologies such as VMware vSphere/ESX and Microsoft Azure.
  • Strong teamwork orientation and proficiency in English (spoken and written).
  • Familiarity with ITIL-aligned operational practices, including role/access management, security compliance, and accurate documentation (KEDB, inventories, operational guides).
  • University degree in Electronics, Telecommunications, IT, or Computer Science.
  • Minimum 1 year of experience in server/application operations and maintenance, and Linux OS/database operations.Willingness to learn programming or scripting languages (experience is a plus).

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

  • Hybrid way of working: 2 days per week/ 8 per month
  • Medical and dental services
  • Life and hospitalization insurance
  • Dedicated employee phone subscription
  • Take control of your benefits and choose any of the below options: meal tickets/private pension/vacation vouchers/cultural vouchers within the budget.
  • Special discounts for gyms and retailers
  • Annual Company Bonus
  • Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills 
  • You get to work with tried and trusted web-technology
  • We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off.
  • Special Paternal Program - 4 months of paid paternity leave

What skills you will learn

  • Advanced troubleshooting and fault management in OSS systems.
  • Hands-on experience with Linux OS, virtualisation platforms, and telecom protocols.
  • ITIL-aligned operational practices and change management processes.
  • Development of technical documentation and operational guides for complex systems.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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