PMO Specialist

Your day to day:

The VBIT Core Systems & Integration team delivers and manages IT platforms supporting VBI products as well as markets integration. The team's expertise and remit spans from solution technical design to implementation and in-life operational management- primarily for order management, service management and billing capabilities. We also provide general SAFe delivery management expertise to non VBIT entities and programmes.

The key aspects of the role are as follows:
1.    Collaborate closely with Business Owners and other stakeholders to shape the roadmap, product/platform and customer experience vision. Take responsibility for defining Business Requirements, Acceptance Criteria and Minimum Viable Products for delivery, contributing to the overall solution context.
2.    Support Product Owners on requirements and use cases definition, develop process diagrams and requirements documentation.
3.    To act as a single point of contact and subject matter expert for requests for information and support in relation to the programme.
4.    Be the owner of the delivery governance framework and ensure adherence to it. Report metrics to the Portfolio Programme Manager.
5.    To facilitate key meetings including management of agendas & content, pre-briefing stakeholders and recording and management of actions as well as ensuring that escalations are followed through and resolved.
6.    Be responsible for the overall programme and project reporting including the quality, completeness and accuracy of content and data in various tools and content management systems. Work with project managers to support the completion of weekly project reports.
7.    To over-see the financial control of the programme costs and benefits ensuring that project budget forecasts are up to date and reconciled to the over-all programme budget and that benefits are tracked and reported. 
8.    Supports project managers in the preparation of governance submissions ensuring quality is maintained in line with agreed standards. Coordinate with the central PMO to ensure that submissions are managed through the end to end process addressing any queries and ensuring that actions from governance reviews are completed and submissions are not delayed.
9.    Where appropriate act in the role of subject matter expert across the portfolio in a given process area (e.g. project scheduling) to ensure quality, consistency and best practice.

With these activities, you will have a great impact on our business:

•    Accountable for the production and maintenance of the programme performance metrics and reports
•    Maintains the programme RAID log and manages the actions and outcomes associated with it.
•    Maintains the programme budget.
•    Manages the programme change process
•    Preparation of reports suitable for stakeholders up to Head of department level, including where required, pre-briefing stakeholders.

With these skills you are a great candidate:

•    Ability to work independently with stakeholders across all areas of the organisation.
•    Ability to work closely and collaboratively with internal stakeholders (programme teams) to deliver the highest possible team performance and target programme outcomes

Must have technical / professional qualifications: 
•    Experience with the Business Process Framework and knowledge of business process tools, e.g. ARIS/Visio
•    Deep knowledge or core project management principles.
•    Excellent verbal and written skills in English
•    Digital tools, e.g. Jira/Confluence/Mural
•    Strong organisational and co-ordination skills

Sounds like the perfect job? We’ve got even more to offer:

•    Hybrid way of working
•    Medical and dental services 
•    Life and hospitalization insurance 
•    Dedicated employee phone subscription 
•    Special discounts for gyms and retailers 
•    Annual Company Bonus 
•    Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills  
•    You get to work with tried and trusted web-technology 
•    Getting in on the ground floor of a technology changing company 
•    Flexible Vacation – Take time off when you need it, we trust you  
•    Special Paternal Program - 4 months of paid paternity leave

We recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve. We do not tolerate any form of discrimination especially related to but not limited to race, color, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social or marital status. 

Worried that you don’t meet all the desired criteria exactly? We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you’re excited about this role but your experience doesn’t align exactly with every part of the job advert, we encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.  
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