Privacy Operations Specialist
Who we are
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
About this Role
What you will do
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Support Privacy by Design activities by conducting privacy impact assessments across diverse data processing operations.
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Manage incoming privacy‑related requests by accurately triaging, categorising, and processing them in a timely manner.
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Respond to Subject Access Requests and similar data rights requests for Vodafone Group personnel.
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Assist with the initial investigation and documentation of privacy incidents.
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Support supplier compliance processes and related assessments.
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Conduct re‑assessments of high‑ and medium‑risk personal data processing activities.
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Perform records management and quality assurance tasks.
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Support periodic Policy Compliance Reviews across functional areas.
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Assist in developing and embedding privacy notices, templates, guidance, and process documentation.
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Contribute to external and internal data protection terms as required.
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Provide support to the Group Privacy team across any additional privacy missions or initiatives.
Who you are
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Experience in reviewing and working with contracts, including data protection clauses.
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Working knowledge of global privacy frameworks, particularly in technology and online service environments.
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Familiarity with compliance management standards, methodologies, and best‑practice approaches.
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Strong organisational skills with the ability to manage multiple tasks and stakeholders effectively.
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Excellent written and verbal communication skills in English.
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Experience with tools such as OneTrust and Jira is an advantage.
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1–2+ years’ experience in privacy or legal fields.
Not a Perfect Fit?
What’s in it for you
- Hybrid way of working: 2 days per week/ 8 per month
- Medical and dental services
- Life and hospitalization insurance
- Dedicated employee phone subscription
- Take control of your benefits and choose any of the below options: meal tickets/private pension/vacation vouchers/cultural vouchers within the budget.
- Special discounts for gyms and retailers
- Annual Company Bonus
- Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
- You get to work with tried and trusted web-technology
- We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off.
- Special Paternal Program - 4 months of paid paternity leave.
What skills you will learn
- Advanced privacy impact assessment and Privacy by Design techniques.
- Enhanced understanding of global data protection regulations and governance frameworks.Incident investigation, supplier compliance and assurance capabilities.
- Practical experience with enterprise privacy tools such as OneTrust and Jira.
- Stakeholder communication, document drafting and policy advisory skills.
VOIS Equal Opportunity Employer Commitment
Join Us
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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- LinkedIn: https://www.linkedin.com/company/vois/
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