Quality Management Application Manager

Aggregate function:  Technology
Business Area:  VT Netw. Strategy Archit. Eng.
Posting Country:  Romania
Date Posted:  14 Feb 2025
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Your day to day:

Implementation and further development of Quality/Process Management in the Technology division. This includes the independent execution of tasks within the framework of Quality Management Governance, with a focus on:
•    Structuring and maintaining the central QM system, including the related guidelines, methods, and QM processes.
•    Management and further development of IT systems and SharePoint.
•    Ensuring the DIN ISO 9001 certification according to the defined scope.
•    Professional guidance and consulting for departments within quality and process management and tooling.
•    Simplifying and digitizing workflows and systems.
 

With these activities you will have a great impact on our business:

•    Independent leadership and participation in projects/initiatives according to the requirements of QM/Process Management Governance (across departments and businesses).
•    Developing, updating, and improving QMS guideline documents, procedures, and standards.
•    Further development and monitoring of quality methods and tools.
•    Comprehensive planning and implementation of necessary QM processes.
•    Communication and professional exchange on quality/process management to promote quality awareness.
•    Participation and representation of interests in relevant cross-functional quality management committees and communities.
•    Consulting and support for process owners and managers on quality, process, and tooling-related topics.
•    Reporting and monitoring relevant QM system KPIs.
•    Independent, cross-functional coordination of process/client interfaces, such as QM/PzM experts and process owners and managers for core/detail processes.
•    Responsible for identifying client requirements and expectations related to quality management.
•    Participation in supplier qualification/audits, both internal and external, as well as support and organization of client audits.
•    Coordination/leadership of cross-functional projects within the scope of QM/PzM Governance.
•    Serves as a professional point of contact at HAL/AL/GL levels.
•    Works cooperatively, constructively, and purposefully with others.
•    Preparation of documents and business case templates for projects.
•    Resource estimation for projects.
•    Close working relationships with QM/process management experts in other business areas.
•    Strong interfaces with various suppliers in the context of certification projects and QM lifecycle management.
•    Taking on SPOC (Single Point of Contact) activities as part of corporate programs.
 

With these skills you are a great candidate:

•    Solid knowledge of common standards and methods/tools in the quality/process management field (ISO, e-TOM, ITIL, etc.).
•    Minimum of 5 years of experience in VF or equivalent.
•    Specialized knowledge in various areas of quality management or in related IT systems/tools.
•    Actively seeks information, ideas, and trends on QM/PzM topics.
•    Strong client and process orientation
•    Understanding of commercial relationships.
•    Solid knowledge of process analysis and modeling, including the use and operation of the process modeling tool ADONIS.
•    Proficient in the administration and development of tools for BPM and Data Exploration (ADONIS, QLIK, SharePoint, PowerBI).
•    Proficient in english.
•    Skilled in presentation techniques.
 

Sounds like the perfect job? We’ve got even more to offer:

•    Hybrid way of working
•    Medical and dental services 
•    Life and hospitalization insurance 
•    Dedicated employee phone subscription 
•    Special discounts for gyms and retailers 
•    Annual Company Bonus 
•    Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills  
•    You get to work with tried and trusted web-technology 
•    Getting in on the ground floor of a technology changing company 
•    Flexible Vacation – Take time off when you need it, we trust you  
•    Special Paternal Program - 4 months of paid paternity leave

 

We recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve. We do not tolerate any form of discrimination especially related to but not limited to race, color, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social or marital status. 


Worried that you don’t meet all the desired criteria exactly? We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you’re excited about this role but your experience doesn’t align exactly with every part of the job advert, we encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.  
#_VOIS

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.