Trade Compliance Specialist
Who we are
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
About this Role
What you’ll do
- Review screening hits generated by the screening solution, analysing data fields and identifiers that triggered potential or confirmed matches.
- Apply structured assessment logic, using strong and weak identifier methodologies, to determine whether hits are true matches, false positives, or require escalation.
- Conduct enhanced due diligence activities where required, such as registry checks, public-source research, and geographic validations, in line with written procedures.
- Escalate potential matches, unresolved cases, and all hits involving Tier 1 or Tier 2 jurisdictions to the second line, ensuring accurate and complete escalation documentation.
- Work collaboratively with internal stakeholders to support the timely and effective resolution of flagged cases.
- Maintain awareness of global sanctions and export control regimes, including OFAC, EU, and UN lists, and relevant regulatory developments.
- Contribute to periodic reviews and continuous improvement of Trade Compliance screening processes.
- Execute data control activities to ensure accuracy, completeness, and adherence to defined activity standards.
- Respond to queries promptly and accurately, ensuring systems and work databases are kept up to date.
- Undertake additional job-related tasks aligned to business needs, as assigned by the supervisor.
Who you are
- You bring 1–3 years of experience in sanctions screening, export controls, compliance, or financial crime prevention.
- You have working knowledge of sanctions, anti-bribery, or Politically Exposed Persons (PEP) checks and experience using compliance tools such as Dow Jones, D&B, World-Check, LexisNexis, or adverse media screening platforms.
- You demonstrate exceptional attention to detail, with the ability to identify subtle discrepancies across multiple data sources.
- You apply strong analytical and critical thinking skills to structured decision-making.
- You are comfortable working methodically in a high-volume environment while maintaining consistency and precision.
- Desirable qualifications include ICA, CGSS, CAMS, or similar compliance-related certifications, and experience in a shared services or telecommunications environment.
Not a Perfect Fit?
What’s in it for you
• Hybrid way of working: 2 days from office per week (8 per month)
• Medical and dental services
• Life and hospitalization insurance
• Dedicated employee phone subscription
• Take control of your benefits and choose any of the following options: meal tickets / private pension / vacation vouchers / cultural vouchers - within the budget.
• Special discounts for gyms and retailers
• Annual Company Bonus
• Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
• You get to work with tried and trusted web-technology
• We let you write your own story by planning vacations: go for a trip, experience new things, have fun, and enjoy your 23 days off.
• Special Paternal Program - 4 months of paid paternity leave
What skills you will learn
- Advanced sanctions and export controls screening and escalation techniques.
- Enhanced due diligence and investigative research methodologies.
- Application of regulatory frameworks across multiple jurisdictions.
- Stakeholder collaboration and case management within a global shared services model.
- Continuous improvement and quality assurance within compliance operations.
VOIS Equal Opportunity Employer Commitment
Join Us
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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