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nGUM 2nd Line Engineer

Aggregate function:  Shared Services
Business Area:  Technology _VOIS
Posting Country:  Romania
Date Posted:  30 Sept 2026
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a Network Operations Engineer to support and enhance software and hardware solutions used for user management across Vodafone Germany services. The role involves ensuring the successful transition of solutions into operational environments, performing testing and validation activities, implementing system changes, resolving complex incidents, and contributing to automation initiatives that improve service performance and customer experience.

What you’ll do

Modify, adapt and optimise software solutions to enhance performance and user experience.Perform end-to-end testing of system functionalities.Review technical and functional specifications and implement required system modifications.Conduct impact assessments and develop technical solutions to resolve incidents and complex operational issues.Provide advanced technical support and ensure timely incident resolution.Contribute to the development and maintenance of automation scripts.Implement software and infrastructure changes in line with established procedures.Create and maintain technical documentation, work instructions and operational procedures.Work closely with stakeholders to maintain service quality and operational performance targets.Support platform deployments, maintenance activities and continuous improvement initiatives.

Who you are

  • Degree in Engineering, Telecommunications, Computer Science, Electronics, Automation or a related field.
  • Customer-focused with strong communication and collaboration skills.
  • Experience with programming or scripting languages such as Python, PL/SQL or Bash.
  • Knowledge of Java and PL/SQL.
  • Strong working knowledge of Windows and Unix/Linux operating systems and command-line environments.
  • Experience in Windows Server administration.
  • Understanding of IP networking concepts, communication network architecture and related protocols.
  • Ability to analyse complex technical issues and develop effective solutions.
  • Experience working in a multinational environment.
  • Fluent English communication skills, both written and spoken.

Must-have technical/professional qualifications

  • Experience with virtualisation technologies such as VMware.
  • Database administration knowledge.
  • Microsoft SQL experience.
  • Understanding of ITIL principles.
  • Experience with SSL certificate configuration and implementation.
  • Relevant technical certifications are considered an advantage.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

    • Hybrid way of working: 2 days per week/ 8 per month
    • Medical and dental services
    • Life and hospitalization insurance
    • Dedicated employee phone subscription
    • Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/ VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget.
    • Special discounts for gyms and retailers
    • Annual Company Bonus
    • Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills 
    • You get to work with tried and trusted web-technology
    • We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off.
    • Special Paternal Program - 4 months of paid paternity leave

    #VOIS

What skills you will learn

Advanced incident management and troubleshooting techniques.
Automation and scripting for operational efficiency.
Enterprise application and infrastructure operations.
End-to-end testing and deployment processes.
Database administration and optimisation practices.
Operational governance aligned with ITIL methodologies.
Cross-functional collaboration within a global technology organisation.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. 

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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#JDEnhancedByTARA

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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