Application Operations 2nd Line Engineer

Aggregate function:  Technology
Business Area: 
Posting Country:  Romania
Date Posted:  21 Nov 2023
Full Time / Part Time:  Full Time
Contract Type:  Fixed Term Contract

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Your day to day:

Maintain User Management tool and processes in operation and compliance with Vodafone and security policies.

With these activities, you will have a great impact on our business:

  • Perform daily monitoring and root-cause analysis on issues.
  • Provide customer support for problems and issues related to request and provisioning towards applications.
  •  Resolve and troubleshoot issues.
  • Address issues that could not be resolved by the User Management 2nd and 3rd Line team to relevant Support teams.
  •  Maintain expertise in information systems including configuration, scripting and User Management tool administration.
  • Configure WebLogic proprieties for Oracle environments and build scripts for environment and operational needs.
  • Perform functional, operational and E2E Tests
  •  Support UAM / SOX audits
  • Support the ITIL processes: Incident Management, Change Management, Problem Management

With these skills, you are a great candidate:

  • Experience using virtualized systems (VMWare etc)
  • Hands-on experience using Oracle Database
  • Experience in configuring, administering and maintaining Oracle Middleware
  •  Experience in configuring SSL and SSL certificate key stores
  •  In-depth knowledge or holding any of the following certifications is a plus: LPIC, CCNA, SQL
  • Fundamental, Pyton, Oracle database administration
  •  ITIL knowledge
  • Batchelor’s degree in either Computer Science, Computer Information Management Know and understand existing User Management tool, interfaces and user management processes
  •  Ability to understand business, interact with user and support teams and contribute with solutions to resolve critical issues.
  • Strong systems/process orientation with demonstrated analytical thinking, organization skills and problem solving skills.
  • Expertise in analysing errors in Logs on system level

Sounds like the perfect job? We’ve got even more to offer:

  • Work from Home – You can get to work remotely from anywhere you choose!
  • Medical and dental services
  • Life insurance
  • Dedicated employeephone subscription
  • Specialdiscounts for gyms and retailers
  • Annual Company Bonus 
  • Ongoing Education & Career Path
  • You get to work with trusted web-technology
  • Flexible Vacation

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.