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Change Management Specialist - VOIS (Maternity Cover)

Aggregate function:  Shared Services
Business Area:  Business_VOIS
Posting Country:  Hungary
Date Posted:  4 May 2026
Full Time / Part Time:  Full Time
Contract Type:  Fixed Term Contract

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking an experienced Change Management Specialist to manage the change office for large, strategic customers. This role acts as a single point of contact, coordinating and managing all contractual and commercial changes for high-value accounts. The position plays a critical role in ensuring change requests are accurately assessed, approved, implemented and delivered in line with agreed service levels, while maintaining strong collaboration with customers and internal stakeholders.

What you’ll do

  • Manage end-to-end change control activities, including request intake, analysis, approval, implementation, reporting and review.
  • Coordinate and progress customer change requests through defined change management processes, including escalation where required.
  • Maintain accurate and up-to-date records within the change management system.
  • Provide timely, high-quality reporting and clear communication on change status, impacts and outcomes.
  • Deliver detailed impact assessments for contractual and commercial changes.
  • Work closely with customer change offices, Vodafone operating companies, partners and affiliates to support informed decision-making.
  • Manage smaller-scale commercial changes, including impact assessments and contract amendments.
  • Organise and lead meetings and calls with customers and internal stakeholders, including senior leadership.
  • Ensure appropriate approvals are secured prior to implementation and that changes are owned and delivered within agreed SLAs.
  • Review completed changes to confirm objectives have been achieved and best practices are applied.

Who you are

  • You bring 2+ years of experience in Change / Bid or Project coordination.
  • You have a solid understanding of structured change management processes.
  • You have a basic financial knowledge about cost types, P&L reports.
  • You are confident working with multiple stakeholders across organisations and seniority levels.
  • You communicate clearly and professionally in fluent English, both verbally and in writing.
  • You are comfortable using Microsoft Office tools, including Word, Excel and PowerPoint.
  • You have proven ability to presenting internal and external customers.
  • You demonstrate strong organisational skills, attention to detail and accuracy.
  • You approach challenges with a proactive, solutions-focused mindset and sound judgement.
  • You adapt well to change and contribute ideas for continuous improvement.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

  • Exposure to complex, high-value customer environments with strategic impact.
  • Opportunities to collaborate with international teams and senior stakeholders.
  • A role that supports professional growth through varied change and commercial activities.
  • An inclusive and collaborative working culture within a global organisation.

  • A dynamic environment where innovative ideas are always welcome
  • A collaborative community where your professional goals and work are supported by a diverse team
  • Access to internal trainings through Vodafone University and external trainings via other providers
  • A supportive internal coaching and mentoring culture
  • Opportunities to participate in company activities and Vodafone Foundation events
  • Corporate assets including a laptop and mobile phone with One Business Mobile Superior subscription (unlimited voice, text message, and data within the EU)
  • Cafeteria package
  • Private Medical Services
  • Employee Assistance Program to support your wellbeing and mental health
  • Life and accident insurance
  • You can work remotely overseas for 20 days a year
  • 16 weeks fully paid parental leave. This applies to all non-birthing partners who become parents due to birth or adoption
  • You and your family members can enjoy several discounts from our partners
  • You will be working in a hybrid model, which means 3 days working from home with 2 days office visit per week

What skills you will learn

  • Advanced stakeholder management and customer communication skills.
  • Commercial and contractual change assessment techniques.
  • Enhanced reporting, governance and approval management capabilities.
  • Best-practice change management methodologies within a global environment.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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