HR Advisor
Aggregate function:
Shared Services
Business Area:
HR Operations _VOIS
Posting Country:
Hungary
Date Posted:
30 Sept 2025
Full Time / Part Time:
Full Time
Contract Type:
Fixed Term Contract
HR Advisor
Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
About this Role
We are seeking an HR Advisor to join our HR Shared Services team in Budapest. This individual will be the first point of contact for employees and managers, providing remote advisory service via a ticketing system and chat to all employees and managers, acting as the primary contact for employees, interfacing with Centers of Expertise, Business Partners and 3rd party providers. The role involves day-to-day HR administration, case management, and coordination with internal and external stakeholders. The successful candidate will handle a variety of HR processes including exit cases, maternity and payroll input.
What you will do
- Provide advice and transactional service based on internal HR policies and processes via ticket to all managers and employees
- Register and manage queries using appropriate systems and case management tools
- Use a case management tool to manage workload and to pass cases to other teams where appropriate.
- Resolve queries within defined service levels or escalate when necessary
- Responsibility for certain end-to-end HR processes (some of the following: maternity process, leaver process, time sheet collection, preparation of certificates of employment/ pay, distribution/ collection of documents in connection with income tax declarations of employees).
- Work with systems including Knowledge Base, SAP, myHR portal, and payroll provider platforms
Who you are
- Possess basic knowledge of HR processes and systems
- Demonstrate strong business awareness and attention to detail
- Proficient in MS Office and ERP systems
- Communicate effectively in English (intermediate level); additional languages are desirable
- Show cross-cultural sensitivity and excellent interpersonal skills
- Able to work within well-defined procedures and make appropriate decisions based on precedents
- Having prior experience in an HR position or a similar field, however career-entrants are also welcomed since this is a junior position
Not a Perfect Fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What’s in it for you
While specific benefits are not listed, this role offers:
- Exposure to a wide range of HR processes and systems
- Opportunities to collaborate across departments and with external providers
- A supportive environment for learning and development
- A chance to contribute to employee experience and operational excellence
What skills you will learn
- Advanced case management and query resolution techniques
- HR systems navigation including SAP and myHR portal
- Process ownership across multiple HR functions
- Cross-cultural communication and stakeholder management
- Data integrity and compliance in HR operations
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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