HR Associate
HR Associate
Who we are
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
About this Role
What you will do
- Execute routine HR administration tasks, including maintaining HR databases, employee records, training data, and eLearning materials.
- Process transactional HR activities in line with established practices.
- Ensure data accuracy and compliance with audit requirements.
- Handle purchase orders and support service delivery within agreed SLAs.
- Resolve queries efficiently and escalate complex issues to the Team Leader.
- Contribute to the preparation of HR reports.
Who you are
- Fluent in English.
- Strong customer focus and ability to work collaboratively in a team.
- Proficient in MS Office and other HR systems.
- Highly accurate with strong attention to detail.
- 0–2 years of relevant experience; no managerial experience required.
Not a Perfect Fit?
What’s in it for you
- Opportunity to work in a global shared services environment.
- Exposure to HR systems and processes across multiple markets.
- Collaborative team culture with a focus on continuous improvement.
- Structured performance objectives and development plans.
What skills you will learn
- End-to-end HR administration and reporting.
- SLA-based service delivery and query resolution.
- Data integrity and audit compliance.
- Cross-functional collaboration and communication.
- Use of HR systems and tools in a multinational setting.
VOIS Equal Opportunity Employer Commitment
Join Us
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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