Hello there! We’re Vodafone Intelligent Solutions (also known as VOIS) and we’re looking for a 
 

HR Advisor - Spanish speaking

Your role in a nutshell: 

Provide HR related employee support on all HR policies and processes via webchat and emails. Act as primary contact for employees, interfacing with other functions, Business Partners and 3rd party providers. Perform day-to-day administrational tasks using HR systems in alignment with HR processes and policies. Participate in projects. 

What you’ll do:

• Manage employee queries in written through real-time webchat and emails 
• Resolves complex HR related issues. 
• Registers queries in the appropriate systems. 
• Uses a case management tool to manage workload and to pass cases to other teams where appropriate. 
• Provides consistent advice and information, manages the resolution of queries against defined service levels; forwards those he/ she cannot resolve. 
• Is responsible for certain end-to-end HR processes (some of the following: payroll process, maternity process, relocation process, leaver process, time sheet collection, preparation of certificates of employment/ pay, distribution/ collection of documents in connection with income tax declarations of employees, administration of occupation health screenings). 
• Takes part in the induction of new joiners. 
• Takes part in process improvement projects. Suggests modifications in policies. 

What you will bring to the team:

• HR or Customer Service experience at a multinational company 
• Basic knowledge on HR systems, resourcing, reward and recognition, learning and development (desired) 
• Computer skills (MS Office) 
• Intermediate English 
• High level of Spanish, both oral and written 
• Good communication skills 
• Team player who works well in multinational environment 
• Cross-cultural sensitivity 
• Attention to detail 

In return we provide you with:

• A dynamic environment where innovative ideas are always welcome
• A collaborative community where your professional goals and work are supported by a diverse team
• Access to internal and external trainings via other providers
• A supportive internal coaching and mentoring culture
• Corporate assets including a laptop and mobile phone with One Business Mobile Superior subscription (unlimited voice, text message, and data within the EU)
• Cafeteria package
• Private Medical Services
• Employee Assistance Program to support your wellbeing and mental health
• Life and accident insurance
• You can work remotely overseas for 20 days a year
• 16 weeks fully paid parental leave. This applies to all non-birthing partners who become parents due to birth or adoption
• You and your family members can enjoy several discounts from our partners
• You will be working in a hybrid model, which means 3 days working from home with 2 days office visit per week

What you need to know about us

We are the engine that powers Vodafone around the world: our work impacts millions of people around the globe every day. If you want to experiment and learn fast, integrated into an international, multicultural and inclusive team, then _VOIS is the place for you.

#movewithus #VOIS #VOISHU #LI-Hybrid