Marketing Campaign Demand and Delivery Manager
Hello there! We’re Vodafone Intelligent Solutions (also known as _VOIS) and we’re looking for a
Marketing Campaign Demand & Delivery Manager
Your role in a nutshell:
This is an exciting & challenging role, where you will be responsible for the smooth delivery of customer marketing campaigns through effective resource planning & management. In essence, this role is about managing large volumes of demand, in order to deliver a high level of customer service to key stakeholders with the resources available.
What you'll do:
- Owns & manages the demand & resource planning processes for AOM, from an Inbound and Outbound perspective
- Responsible for assigning these to the relevant Developer/tester; making sure that adequate time is allocated as befits the task
- Works with stakeholders across multiple business areas to ensure efficient delivery & optimisation marketing activity
- Accountable for regular monitoring of capacity against short & long term planned activity
- Liaising with key stakeholders to highlight potential capacity issues & prioritize accordingly in a timely fashion
What you'll bring to the team:
- Stakeholder management – experience of working with cross-functional teams; ideally Marketing/CVM at all levels; as well as having the confidence to question decisions & prioritise where applicable
- Needs to work closely with chapter & strategy leads to align the scheduled time with the strengths & weaknesses of Campaign Developers, enabling the team to run at an optimum
- Managing the workload of 15+ Campaign Developers / testers
- Marketing Operations/Campaign Planning experience necessary
- Understanding the potential complexities behind building campaigns would be a distinct advantage
- Excellent working knowledge of Microsoft Excel & Access
In return we provide you with:
- A dynamic environment where innovative ideas are always welcome
- A collaborative community where your professional goals and work are supported by a diverse team
- Access to internal trainings through Vodafone University and external trainings via other providers
- A supportive internal coaching and mentoring culture
- Opportunities to participate in company activities and Vodafone Foundation events
- Corporate assets including a laptop and mobile phone with Vodafone RED subscription (unlimited voice, text message, and data within the EU)
- Cafeteria package
- Private Medical Services
- Employee Assistance Program to support your wellbeing and mental health
- Life and accident insurance
- You can work remotely overseas for 20 days a year
- 16 weeks fully paid parental leave. This applies to all non-birthing partners who become parents due to birth or adoption
- You and your family members can enjoy several discounts from our partners
- You will be working in a hybrid model, which means 3 days working from home with 2 days office visit per week
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