Állásajánlat megosztása

Network & Element Management Expert

Dátum: 2023.02.01.

Munkavégzés helye: Budapest, HU

Vállalat: Vodafone

Join Vodafone Hungary and build a better tomorrow!
We are looking for a
 Network & Element Management Expert
for our Technology Department


At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.  
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. 
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.


Your place in the team
Administrate Service Management Tooling operated systems for Vodafone Hungary and take part of the related activities like planning, implementation, operation and maintenance. Ensure smooth operation and integration for the new and existing systems with reduction of the unexpected outages. Provide 7/24 On-Call support for every operated system with high technical competence.


You will be involved in the following tasks
Project Design & Planning
•    Close collaboration with Project Management Office (PMO) in project design, planning and handover to operation targeted activities.
•    Life Cycle Management for the operated systems
•    Definition and alignment on the Acceptance Test Strategy for the operated systems
•    Define and on alignment in case of Operational Model Guideline for the operated system with the third party contractors or internal customer
•    Participate in the preparation of high/low level technical proposal(s) and provide expertise into the various areas of solution NW+IT architecture in provisioning/activation/operational area
•    Negotiate functional and technical feasibility of requirements with systems suppliers, developers and/or other third parties
•    Provide estimate regarding quotations, resource needs and feasible delivery dates
•    Compile technical concepts for the fulfillment of the demands

Integration & Implementation
•    Responsible for the platforms and services implementation for the newly introduced systems (Mandatory to reviewer and approver in case of HLD )
•    Consideration and apply the Vodafone Global Security standards and Hungarian Health and Safety regulations


Operation & Maintenance (O&M)
•    Drive the O&M activities and ensure the smooth operation for the operated Network Management systems (NMS), Element Management Systems (EMS), Fault & Performance Management Systems and IT Service Management Systems or other related systems
•    Responsible the network related planned/unplanned changes and incident resolution 
•    Provide feedback for developers on corrections/improvements to ensure customer experience
•    Harmonization of BSS and OSS capabilities regarding Mobile&Fix provisioning/activation propositions
•    Engage with the IT and Network teams and provide knowledge transfer, identify skills gap and connect them with technical experts from within the Vodafone group
•    Implement and maintain related service quality measurements (provisioning/activation) in close cooperation with SOC, determine any trends and fall-back in the service and ensure that all required follow-up activities are carried out
•    Deliver maintenance and troubleshooting activities improvement with automation on the operated systems


On-Call Support
•    Provide 7/24h support for the operated systems according to pre-agreed schedule. 
•    Act as a Single Point of contact (SPO) in case of troubleshooting & Root Cause Analysis (RCA) for third party contractors.
•    Drive the troubleshooting & Root Cause Analysis (RCA) in case of TT handling.


Partner Management
•    Good relationship with external & internal customers
•    Drive and control the Purchase Orderings for the operated systems


•    Understand, analyse the business needs and implications of new OSS services and translate them into detailed operational requirements
•    Follow the work of vendors, review and comment all work products and propose preferable solutions if needed
•    Act as a Single Point of Contact Person for his/her systems who assembles IT+NW Architecture and Service Delivery side requirements

We are looking for you if you have
•    Good written and oral communication skills in Hungarian and English
•    Good interpersonal skill, experience of multicultural environment
•    Strong technical / analytical skills and attention to the details
•    1-3 years hands-on experience in OSS and /or BSS operation 
•    3-5 years working experience in Mobile Telecommunication and / or in IT
•    Hands-on experience from Fix Network and/or Fix Network operation
•    BSc. in Computer/Electrical/Engineering/Telecommunication
•    Strong understanding on future proof operational models and the related key factors like, automation, centralization and virtualization
•    Strong knowledge of Windows, Linux, RedHat or other virtualized operating systems (Kubernetes, Docker knowledge is an advantage)
•    Basic understanding on application / service development
•    Self-motivated and ability to contribute in complex E2E projects
•    Proven customer relation experience is an advantage
•    Proven project planning and delivery experience is an advantage
•    Strong knowledge of low level communication protocols like TCP/IP or STCP


What we offer
•    Cafeteria package & annual bonus 
•    Laptop & mobile phone (with RED unlimited voice and data tariff package) 
•    100% home office opportunity, which will remain high even after the epidemiological circumstances 
•    Wellbeing program in the topics of sport, nutrition, relax and help (spiritual support) 
•    4 paid days leave/year for charity projects 
•    Other discounts (e.g. sport opportunities, eye-glass allowance) 
•    Parental policy: we offer 16 weeks fully paid leave and upon returning to work, new parents can work part-time hours for 6 months whilst being paid their full-time salary. 
•    Learning opportunities with Vodafone University and LinkedIn Learning 
•    From autumn 2022 – new green, digital headquarter that has almost zero emissions thanks to its solar panels installed to supply the building with renewable energy (11th district) 


Get to know us
If you want to know more about us and what we do, then
•    visit our website: https://careers.vodafone.com/
•    follow our career page on Facebook: www.facebook.com/VodafoneKarrier


Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. 
We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.




Together we can