Project Management Office Specialist
Who we are
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this Role
What you will do
- Collect and analyse data on project costs, returns, and performance to support decisions on continuation or prioritisation.
- Maintain and update project management tools, methods, and a shared knowledge base to ensure standardisation across the organisation.
- Act as an escalation point for transition managers, supporting them with governance, processes, and issue resolution.
- Ensure accuracy and completeness of project set-up and deliverables in the Clarity tool and other PMO systems.
- Consolidate governance inputs, record decisions, maintain action logs, and support project assurance processes.
- Develop and produce roadmap reports with the Head of PMO; present insights to senior stakeholders.
- Provide expert advice on templates, tools, KPIs and SLAs related to PMO operations, ensuring consistent reporting and compliance.
- Hold regular reviews with stakeholders and provide ongoing status reporting to drive informed decision‑making.
Who you are
- Experienced in IT/IS/telecom projects, with exposure to deployment or management of complex programmes considered an advantage.
- Skilled in leading or supporting transformation activities and understanding ISO27001 standards (desired).
- Proficient in English with strong communication, presentation, mentoring, and relationship‑building abilities.
- Financially aware, with sound business acumen and multicultural sensitivity.
- Holds a recognised project management certification such as PRINCE2.
- Brings 5–8 years of relevant work experience, applying professional judgement in complex situations.
Not a perfect fit?
What's in it for you
- Opportunity to influence project delivery and governance across a large, multinational organisation.
- Exposure to a wide range of transformation and transition initiatives across multiple geographies.
- Professional growth through continuous interaction with senior stakeholders and PMO leadership.
- Ability to develop expertise in project assurance, governance methodologies, and cross-functional coordination.
- Work within a collaborative environment where best-practice sharing and knowledge development are core elements.
What skills you will learn
- Advanced project governance and PMO methodology application.
- Enhanced analytical and reporting capabilities, including KPI/SLA development.
- Proficiency with project management tools such as Clarity and enterprise reporting systems.
- Strengthened stakeholder engagement and communication skills.
- Expertise in creating standardised processes, templates, and continuous improvement frameworks.
VOIS Equal Opportunity Employer Commitment
Join Us
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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