Scrum Master
Scrum Master
Who we are
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
- Lead scrum teams in Agile methodology, ensuring self-organisation and continuous improvement.
- Coordinate sprint planning, retrospectives, and daily stand-ups.
- Resolve conflicts and remove obstacles to ensure smooth project execution.
- Ensure quality standards are met at the end of each sprint.
- Act as liaison between Business Partners and internal teams, ensuring clarity of project briefs.
- Distribute projects evenly across teams and manage approval pipelines.
- Facilitate Agile meetings, prepare agendas, and document minutes.
- Administer SharePoint sites and train Business Partners on their use.
- Identify process improvement opportunities and training needs.
- Provide operative support to key functional areas as needed.
Who you are
- Certified Scrum Master with proven experience in the role.
- Strong understanding of Scrum techniques and artefacts (e.g., user stories, backlog refinement).
- Skilled in team leadership, facilitation, and conflict resolution.
- Experience in project management, copywriting, design, automation, or front-end development.
- Proficient in SharePoint and MS Office.
- Fluent in English with excellent communication and relationship-building skills.
- Detail-oriented with strong analytical and decision-making abilities.
- Capable of working with senior executives and navigating ambiguity.
- Able to identify skill gaps and source appropriate training.
Not a Perfect Fit?
What’s in it for you
- Opportunity to lead Agile transformation across cross-functional teams.
- Exposure to high-impact projects within a global organisation.
- Collaborative work environment with senior stakeholders and creative teams.
- Continuous learning through training and development initiatives.
- Chance to influence process improvements and team capability building.
What skills you will learn
- Advanced Agile and Scrum practices in a corporate setting.
- Stakeholder management and cross-team collaboration.
- SharePoint administration and project tracking.
- Facilitation and conflict resolution techniques.
- Strategic thinking and decision-making in dynamic environments.
VOIS Equal Opportunity Employer Commitment
Join Us
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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