Strategic Partnership Specialist
Strategic Partnerships Specialist
Who we are
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
About this Role
What you will do
- Develop and manage strategic partner relationships, including accreditation and incentive programmes.
- Oversee programme and budget management for partner incentive schemes.
- Establish and implement policies and procedures for partner accreditation across business units.
- Coordinate and deliver transformational projects, ensuring KPIs, deliverables, and timelines are met.
- Act as a subject matter expert for partner incentive programmes on a global scale.
- Lead negotiations with senior leadership of strategic partners to identify new opportunities.
- Manage global planning and project management of partner audits, engaging with partners, third-party auditors, and internal teams.
- Translate strategic goals into actionable processes, ensuring documentation, controls, and targets are maintained.
- Identify and drive process improvements and business development opportunities through strategic partnerships.
- Oversee risk management, including identification, monetisation, mitigation, and contingency planning.
- Track project performance, analyse completion of goals, and ensure stakeholder satisfaction.
- Support additional tasks as instructed by line management and as outlined in annual objectives and training materials.
Who you are
- Minimum 8 years’ experience in project/programme or partner management.
- Experience in governance and quality assurance (desired).
- Proven ability to lead and manage virtual project teams, delivering quality outcomes on time.
- Strong decision-making skills, able to balance conflicting priorities and personalities.
- Strong stakeholder management and communication skills, including facilitation and presentation to C-level audiences.
- Persuasive, articulate communicator with assertiveness and collaborative approach.
- In-depth knowledge of the telecom market (desired), IT, economic trends, and customer environments.
- Proactive, highly collaborative, and able to work with ambiguity and incomplete data.
- Strong analytical skills, commercial acumen, and finance basics.
- Creative, self-motivated, independent, and responsible.
- Advanced skills in PowerPoint and Excel; basic proficiency in other O365 applications.
- PRINCE2 and/or Agile certification (desired).
Not a Perfect Fit?
What’s in it for you
- Opportunity to work on global, high-impact projects with leading strategic partners.
- Exposure to cross-functional collaboration and senior leadership engagement.
- Involvement in process improvement and business development initiatives.
- Chance to develop expertise in partner management and incentive programmes.
- Be part of a diverse, inclusive, and innovative team environment.
What skills you will learn
- Advanced project and programme management in a global context.
- Strategic negotiation and stakeholder management at senior levels.
- Process standardisation, risk management, and business development.
- Data analysis, reporting, and performance tracking.
- Enhanced proficiency in digital tools and collaborative platforms.
VOIS Equal Opportunity Employer Commitment
Join Us
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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