Strategic Partnerships - Microsoft Lead
Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this role
We are seeking a Strategic Partnerships – Microsoft Lead to manage Vodafone Group’s partnership portfolio with Microsoft. The role focuses on end to end partnership management regarding understanding partner programmes, managing incentive portfolios, and ensuring effective collaboration with internal teams and Microsoft stakeholders. The individual will act as the key point of expertise for the Microsoft partnership, ensuring programmes are well governed, clearly understood, and consistently delivered across markets.
What you’ll do
- Lead global incentive programme operations for Vodafone Group’s strategic partnership with Microsoft, ensuring accurate claims, reporting and distribution.
- Act as subject matter expert for Microsoft incentive programmes, including Microsoft Elevate, managing multi million funding portfolios.
- Translate contractual Proof of Execution (PoE) obligations into operational processes and oversee the full claim lifecycle.
- Provide management reporting, insights and analytics on incentive performance to senior stakeholders.
- Coordinate closely with Group Finance, Compliance teams, and service delivery partners to ensure strong financial governance and accurate reporting.
- Support and lead Global Partner Office team members through guidance, coaching and knowledge sharing.
- Manage partner audits, working with external auditors and internal teams to maintain partnership status and mitigate financial and operational risks.
- Identify opportunities for process optimisation, standardisation and continuous improvement across strategic partnership operations.
- Collaborate with Group Strategic Partnerships and Product teams to support programme expansion and alignment.
Who you are
- An experienced professional with a strong background in incentive operations, partner programmes, finance or controlling.
- Confident working with complex contracts, financial processes, and compliance frameworks.
- Comfortable engaging with senior stakeholders, including C level audiences, with clear and persuasive communication skills.
- Experienced in managing cross functional or virtual teams within a matrix organisation.
- Analytical, commercially aware, and able to navigate ambiguity while delivering quality outcomes on time.
- Proficient in Excel and PowerPoint, with working knowledge of Microsoft 365 tools; SAP, SOX or IFRS knowledge is advantageous.
Not a perfect fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What's in it for you
- Opportunity to shape and operate financial processes linked to large‑scale global incentive programmes.
- Exposure to financial governance, audit preparation and risk management in a multinational environment.
- Development of cross‑functional collaboration skills, especially across Finance, Compliance and operational teams.
- Experience applying financial and contractual expertise to real‑world commercial programmes.
- Growth in analytical, reporting and regulatory competence within a global shared services organisation.
In return we provide you with
- A dynamic environment where innovative ideas are always welcome
- A collaborative community where your professional goals and work are supported by a diverse team
- Access to internal and external trainings via other providers
- A supportive internal coaching and mentoring culture
- Corporate assets including a laptop and mobile phone with One Business Mobile Superior subscription (unlimited voice, text message, and data within the EU)
- Cafeteria package
- Private Medical Services
- Employee Assistance Program to support your wellbeing and mental health
- Life and accident insurance
- You can work remotely overseas for 20 days a year
- 16 weeks fully paid parental leave. This applies to all non-birthing partners who become parents due to birth or adoption
- You and your family members can enjoy several discounts from our partners
- You will be working in a hybrid model, which means 3 days working from home with 2 days office visit per week
What skills you will learn
Advanced financial governance and incentive programme management techniques.
Stronger understanding of contractual interpretation and compliance application in operational processes.
Enhanced capability in data analysis, reporting accuracy and financial risk mitigation.
Improved cross‑functional communication and audit coordination skills.
Greater proficiency in process optimisation and documentation management.
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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