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Account Management Specialist - Experienced _VOIS

Aggregate function:  Shared Services
Business Area:  Business_VOIS
Posting Country:  Egypt
Date Posted:  20 Mar 2024
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Role purpose:

To ensure that briefs from Business Partners have all necessary information for the 
supported teams to start the work. To make sure that all affected team members. are perfectly clear 
with external and internal project requirements and help identify and find missing details in order to 
start the project. To act as a main point of contact for Business Partners regarding briefing and 
project assignment, as well as liaise with Team Leaders and Account Managers from other teams 
within the department and distribute projects evenly within teams.
To act as a quality checker when delivering final materials to Business Partners and make sure all 
quality requirements are met as per requirement. To provide training for Business Partners and 
colleagues about the briefing process and project management tool and system.

Key accountabilities and decision ownership:

• Monitors, measures and documents project progress, effectiveness and efficiency.
• Manages projects and project tracking; has full ownership over project management
• Reports directly to the Team Leader and must provide weekly updates on progress
• Supports Team leader in writing new reports
• Facilitates successful implementation of projects
• Coordinates and sets up team meetings, prepares agenda with the team leader, creates documents and minutes,

Core competencies, knowledge and experience:

• 2+ years’ experience in copywriting/design/automation/front end development/or project management or working with creatives in anaccount or project management role
• functional/ business experience, familiar with the processes of the function/ business
• experience in Sharepoint administration
• computer skills: MS Office
• fluent English
• communication and relationship building skills
• ability to work with senior executives
• attention to detail and accuracy
• great problem solving skills
• great facilitation skills

Unique job ID:
manages approval pipeline.
• Writes minutes on briefing calls and other project calls and shares with the project team.
• Administers the Sharepoint sites of the team and teaches Business Partners how to properly use it
• Identifying areas where processes can be improved and identify training needs.
• Ensure colleagues and Business Partners are upto-date with briefing processes, tracker and relevant trainings
• Continue to support key functional areas until that vacancy is filled or the workload no longer requires operative support
 

#_VOIS#WeMoveTheWorld#MoveWithUs

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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