Customer Delivery Sr PM-German Speaker- (VOIS)
Who we are
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
About this Role
What you’ll do
- Lead the delivery of enterprise customer projects, managing complexity across multiple domains and regions.
- Translate business requirements into structured delivery plans and secure stakeholder alignment.
- Establish and maintain governance controls, including budgeting, resourcing, and risk management frameworks.
- Identify, manage, and mitigate risks, dependencies, and issues throughout the project lifecycle.
- Ensure adherence to Vodafone methodologies and continuously improve delivery processes.
- Facilitate transition into live service while minimising operational risk.
- Align project outputs with broader programme objectives and escalate scope or dependency challenges.
- Contribute to pre-sales activities, including RFP responses and delivery planning.
- Manage Agile delivery practices, including release planning, Scrum of Scrums, and roadmap updates.
- Develop and maintain project plans, stakeholder communication strategies, and reporting frameworks.
- Lead cross-functional teams, ensuring collaboration and effective utilisation of resources.
- Provide regular reporting on project performance, including financials, timelines, and quality metrics.
- Maintain financial oversight, including forecasting, budgeting, and benefits tracking.
Who you are
- Experienced in managing complex, end-to-end customer delivery projects within the ICT sector.
- Skilled in Agile delivery frameworks, tools, and collaborative methodologies.
- Capable of influencing and engaging stakeholders at all organisational levels.
- Proficient in building and leading cross-functional, high-performing teams.
- Strong in stakeholder communication, including presenting to senior audiences.
- Knowledgeable in financial management, budgeting, and business case evaluation.
- Fluent in German (C-level) and proficient in English (minimum B-level).
- Certified in recognised project management methodologies such as PRINCE2, PMP, PMI-ACP, or SAFe Agilist.
- Able to manage multiple projects simultaneously while maintaining delivery excellence.
Not a perfect fit?
What's in it for you
- Opportunity to lead high-impact, international projects for enterprise customers.
- Exposure to complex, multi-domain transformation initiatives.
- Collaborative environment with diverse, cross-functional teams and stakeholders.
- Professional development through engagement with advanced Agile methodologies and tools.
- Experience working within a global technology and transformation organisation.
What skills you will learn
- Advanced stakeholder management and negotiation techniques in global environments.
- End-to-end governance, risk, and financial management for large-scale programmes.
- Agile leadership across multiple teams and delivery streams.
- Strategic planning and execution in complex, multi-country projects.
- Enhanced communication and influencing skills at senior leadership levels.
VOIS Equal Opportunity Employer Commitment
Join Us
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
Alert
Follow us on social media and #StayConnected
- LinkedIn: https://www.linkedin.com/company/vois/
- Facebook: https://www.facebook.com/voisglobal
- Instagram: https://www.instagram.com/voisglobal/
- You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2