Delivery Project Manager-VOIS
Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
About this Role
We are seeking a dynamic and experienced Customer Delivery Project Manager to lead complex, end-to-end enterprise projects across multiple domains. This role is pivotal in managing high-value customer delivery initiatives, with accountability for projects valued up to €10 million annually. You will be responsible for governance, stakeholder engagement, risk management, and ensuring alignment with Vodafone’s best practices and methodologies. The role requires strong leadership, cross-functional collaboration, and the ability to influence at senior levels within both Vodafone and customer organisations.
What you’ll do
- Lead the delivery of complex, multi-domain enterprise projects for Vodafone customers.
- Define and manage project governance, budgets, staffing, and risk/change strategies.
- Develop and maintain integrated project plans, stakeholder communication strategies, and resource forecasts.
- Build and lead high-performing, cross-functional teams to deliver project outcomes.
- Ensure quality assurance, timely reporting, and adherence to Vodafone’s project methodology.
- Manage stakeholder relationships at senior levels, both internally and externally.
- Oversee financial management, including budgeting, forecasting, and benefits realisation.
- Drive continuous improvement in project delivery processes and methodologies.
Who you are
- Minimum 5 years of experience in managing major ICT projects, ideally within the telecommunications sector.
- Proven ability to concurrently manage multiple complex projects.
- Strong leadership and stakeholder engagement skills, with the ability to influence at all levels.
- Excellent interpersonal, communication, and presentation skills.
- Professional and customer-centric approach with a focus on delivering results.
- Strong understanding of financial management, including capitalisation and P&L.
- Experience with Prince2 Practitioner or PMP certification is preferred.
- Fluent in English with the ability to communicate effectively across diverse teams.
Not a perfect fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What's in it for you
- Opportunity to lead high-impact projects with strategic importance across Vodafone’s enterprise customer base.
- Exposure to senior stakeholders and cross-functional teams across multiple geographies.
- A dynamic and inclusive work environment that values innovation and continuous improvement.
- The chance to shape and influence project delivery methodologies and best practices.
What skills you will learn
- Advanced project governance and risk management in a global telecoms environment.
- Strategic stakeholder engagement and communication at executive levels.
- Financial planning and benefits realisation in large-scale enterprise projects.
- Leadership of cross-functional, multicultural teams in a matrix environment.
- Application of global project management methodologies such as Prince2 and PMP.
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
Alert
Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
#JDEnhancedByTARA
Follow us on social media and #StayConnected
- You can also chat with our employees to learn more about our projects: Click here