HR Specialist - Portuguese Speaker - VOIS

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this Role

We are seeking a detail-oriented individual to manage end-to-end HR system activities, ensuring accurate employee lifecycle data and delivering high-quality HR reporting across the organisation. The role involves maintaining data integrity, supporting payroll requirements, participating in system releases and UAT cycles, and responding to employee and stakeholder queries. This opportunity is ideal for someone with strong HR systems experience, excellent analytical abilities, and a passion for enhancing operational processes.

What you will do

• Manage system-related activities covering the full employee lifecycle, including onboarding, system changes, offboarding and payroll reporting.
• Support the daily operations of HR systems while ensuring accuracy and data integrity across all modules.
• Prepare weekly, monthly and annual HR reports and analytics using multiple data sources.
• Respond to regular and ad hoc reporting requests from stakeholders.
• Handle employee offboarding processes and unpaid leave cases.
• Maintain accurate and up-to-date employment records for hires, transfers, promotions and terminations.
• Lead and participate in UAT cycles for new system releases, ensuring smooth implementation of new fields and group requirements.
• Ensure documentation for HR systems, reporting processes and standard procedures is maintained and updated.
• Manage employee queries and requests related to HR systems.
• Support HR projects and initiatives related to system enhancements or new process rollouts.
• Review and improve existing HR processes and communicate updates to relevant stakeholders.
• Provide monthly updates to payroll including data on sick leave, unpaid leave and leavers.
• Deliver service within agreed Service Level Agreements for supported customer groups.

Who you are

• Skilled in stakeholder management with the ability to collaborate effectively across all levels.
• Clear and confident communicator with strong interpersonal awareness.
• Prior experience working with HR systems and advanced proficiency in Microsoft Excel.
• Fluent Portuguese speaker.
• Bachelor’s degree in Management Information Systems or Business Administration (HR major preferred).
• One to two years of HR experience.
• Strong technical background, including knowledge of MIS and customer service processes.
• Familiar with SuccessFactors HR modules and EVO HR systems.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

Based on available information, this role likely offers:
• Opportunities to work with advanced HR systems and tools in a global organisation.
• Exposure to cross-functional stakeholders and diverse teams.
• Professional growth through involvement in system releases, UAT and continuous process improvement.
• Experience in delivering strategic HR reporting and business insights.

What skills you will learn

Inferred from job responsibilities:
• Enhanced expertise in SAP SuccessFactors and EVO HR systems.
• Advanced reporting and data analytics skills.
• Process optimisation and documentation best practices.
• Strong cross-functional communication and stakeholder engagement.
• Greater understanding of HR lifecycle operations and payroll coordination.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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