Insights Manager
Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
What you’ll do
Secure Vodafone Egypt future growth through leading Customer Insights Team and providing the organisation with the current and emerging market understanding supporting the management decisions supporting our products growth. Delivering timely and relevant, fact-based consumer insights that facilitate strategic and tactical decision-making in all aspects including product development, product strategy and operations.
Main Responsibilities
- Manages the team to support all product owners with all requested customer data in a timely manner
- Lead the team to ensure accurate reporting and clear understanding of all products in addition to providing actionable insights and clear KPIs monitoring
- Leads the assessment of different moves and promotions to ensure positive ARPU and healthier base growth across different products
- Being a market sensor enhancing the interpretation of market forces & consequences on our Revenue Growth
- Driving the strategy and decision making process through delivering powerful and actionable data-driven marketing insights.
- Lead and manage the team members through the development of objectives/targets and coordination of resources
Required Skills & Qualifications
- Minimum 7 years of experience
- Very strong statistical Analysis background.
- Structured approach to gathering and representing data
- Experience and background in a complex multi business environment essential
- Strong communication and negotiation skills.
- Business specification and detailed design documentation.
- In depth knowledge of key, internal Business processes of mobile telecommunications operations
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
Who we are
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.