Apply now »

L&D Impact Instructor (VOIS)

Aggregate function:  Shared Services
Business Area:  HR _VOIS
Posting Country:  Egypt
Date Posted:  7 May 2025
Full Time / Part Time:  Full Time
Contract Type:  Fixed Term Contract

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Role Purpose:

To deliver best in class learner experience and impact for centre teams with a focus on functional capability development. 

Key Accountabilities and Decision Ownership:

•    Manage high learner impact and achievement of learning objectives by utilising the right delivery techniques “in the moment” (i.e. digital, face to face training, coaching incl. time for reflection etc.)
•    Act as a development consultant driving the utilisation of Vodafone University and/or other similar learning platforms.
•    Localise content of L&D solutions and decide on additional / amended delivery methods if needed (i.e. localisation), where needed engage & facilitate with external suppliers to deliver key L&D priorities.
•    Work with HRSSC team regarding the training administration and enablement 
•    Act as first point of contact for key share holder (“be the voice of L&D”) – ie, local HRBP, employer, supplier & wider global L&D team.
•    Identify learning needs of associates through audits & pass on the findings to the Functional expert trainer of their area
•    Track and maintain reports providing detailed information for the employees during the entire training duration
•    Conducting upskill & cross-skill batches
•    Ensure maximum throughput from training to floor by identifying gaps & highlighting to the Functional Expert trainer to bridge them

Core Competencies, Knowledge and Experience:

•    Understanding of _VOIS CSO strategy and spirit 
•    Facilitating various technical topics and cascading the product knowledge effectively for new hired  
•     Experience at different levels of hierarchy
•    Ability to digitize the learning process and keep a high level of engagement. 
•    Initial experience in utilising virtual channels for facilitation
•    Self-driven individual that connects quickly with individuals and audiences in order to build rapport

Must have Technical / Professional Qualifications:

•    Excellent Presentation Skills  (Must have)
•    Excellent Virtual Facilitation Skills ( Must have )
•    Fluent in spoken and written English 
•    1-2 years of experience in training delivery (Must have)
•    Excellent in designing PowerPoint Slides ( Must have ) 
•    Principals of Content development or Instructional Design ( Good to have )
•    Coaching skills principles (Good to have)
•    Certification in the training delivery (Preferred) 

Band: H1

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

Apply now »