L&D Impact Instructor-German Speaker (VOIS)
Who we are
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this Role
What you will do
- Deliver high-impact learning experiences using diverse methods such as digital platforms, face-to-face sessions, and coaching.
- Act as a development consultant, promoting Vodafone University and other learning platforms.Localise L&D content and collaborate with external suppliers when necessary.
- Partner with HRSSC for training administration and enablement.
- Serve as the primary contact for stakeholders, including HRBP, suppliers, and global L&D teams.
- Identify learning needs through audits and share findings with functional expert trainers.
- Track and maintain detailed training reports and conduct upskill and cross-skill sessions.
- Ensure smooth transition from training to operational roles by addressing gaps.
- Conduct feedback and coaching sessions to improve training outcomes.
- Work in rotational shifts, including early and late hours
Who you are
- Experienced in training delivery and facilitation across technical topics.Skilled in engaging learners through digital and virtual channels.
- Strong presentation skills (must-have).
- Fluent in German (spoken and written); English proficiency preferred.
- Self-driven and able to build rapport quickly with diverse audiences.
- Familiar with coaching principles and certified in training delivery (preferred).
Not a Perfect Fit?
What’s in it for you
- Opportunity to work in a global organisation with a strong focus on learning and development.
- Exposure to innovative training methodologies and digital learning platforms.
- Collaborative environment with diverse teams and stakeholders.
- Career growth through continuous learning and skill enhancement.
What skills you will learn
- Advanced facilitation and coaching techniques.
- Expertise in digital learning tools and virtual engagement strategies.
- Stakeholder management and localisation of global content.
- Data-driven reporting and training impact analysis.
VOIS Equal Opportunity Employer Commitment
Join Us
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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