Apply now »

Network Operations Specialist (VOIS)

Aggregate function:  Technology
Business Area:  VT Network Operations
Posting Country:  Egypt
Date Posted:  17 Sept 2026
Full Time / Part Time:  Full Time
Contract Type:  Fixed Term Contract

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a Network Operations Specialist to provide subject-matter expertise across network and security technologies within corporate IP infrastructure build and operational environments. The role will support complex network projects, technical escalations, infrastructure performance, service continuity and the transition of new services into operations. The successful candidate will collaborate with demand, solution design, information security, service management, technical support and vendor teams to deliver secure, resilient and cost-effective network services.

What you’ll do

  • Serve as a subject-matter expert for network and security technologies across infrastructure build and operational functions.
  • Manage technical support activities and resolve complex network and security escalations.
  • Lead delivery activities for critical network infrastructure projects, solutions and services.
  • Provide on-site support for data centres, disaster recovery locations and other sites during incidents, change requests and planned technical activities.
  • Contribute technical input during the early design stage, including operational requirements, technology compatibility and bills of quantities.
  • Work with solution and design teams to support deployment, integration, testing, user acceptance testing and transition into network operations.
  • Maintain accurate technical and operational documentation throughout service transitions.
  • Assess infrastructure, processes and operational performance to identify continual service improvement and automation opportunities.
  • Maintain resilient and secure infrastructure covering web and cloud proxies, load balancers, firewalls, virtual private networks and associated security platforms.
  • Support secure authentication capabilities, including network access control, certificate deployment and port-based network access.
  • Maintain routing, switching and data-centre networking technologies, including BGP, OSPF, MPLS, redundancy protocols, spanning-tree technologies, link aggregation and quality of service.
  • Use monitoring, traffic analysis and troubleshooting tools to investigate network performance and security issues.
  • Proactively monitor system performance and availability and implement corrective actions to improve service levels.
  • Conduct capacity planning and support availability, event and continuity management to maintain reliable network services.
  • Maintain backup, restoration and disaster recovery procedures.
  • Develop standard operating procedures, automate repeatable activities and keep knowledge-management content current.
  • Collaborate with service management, information security and technical support teams on investigations, service improvement plans and audit remediation.
  • Coordinate security-device hardening with technical experts, vendors and original equipment manufacturers.
  • Work within established configuration, change and IT service management processes.
  • Coordinate operational and information-security activity calendars, audits, documentation and closure of identified gaps.
  • Share knowledge and support capability development within the team.

Who you are

  • You have 2-5 years of experience in network and security technologies, including substantial knowledge of IP architecture.
  • You possess strong practical knowledge of IP network security and related technologies.
  • You have experience with network security technologies such as Infoblox, web and cloud proxies, F5 LTM or GTM, Fortinet, Cisco ASA, Cisco VPN or comparable platforms.
  • You understand enterprise routing, switching and wireless technologies.
  • You have supported major security architectures and complex project transitions.
  • You can work independently while collaborating effectively with cross-functional teams, customers, vendors and technical partners.
  • You understand ITIL or IT service management principles and can work within configuration and change-management controls.
  • You hold a technical qualification such as a BE, BTech, BSc, MSc in IT, or another science-related degree.
  • You hold a Cisco Professional or Expert certification. Relevant certifications may include CCNP, CCSP, CCIE or an equivalent qualification.
  • Certifications or practical experience relating to Fortinet, firewalls, proxies, F5 technologies or ITIL would be advantageous.
  • You demonstrate analytical, presentation and communication skills.
  • You can prioritise effectively and adapt to rapidly changing operational requirements.
  • You can provide on-site support when required.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

  • Opportunities to work across enterprise network operations, network security and corporate IP infrastructure.
  • Involvement in complex network projects from early design through deployment, testing and operational transition.
  • Exposure to a broad technology landscape, including routing, switching, wireless networking, load balancing, firewalls, proxies and secure authentication.
  • Opportunities to collaborate with solution design, information security, service management, technical support, vendors and original equipment manufacturers.
  • Practical experience in service improvement, infrastructure automation, capacity planning, availability management and disaster recovery.
  • Opportunities to share technical knowledge and contribute to capability development across the team.

What skills you will learn

  • Advanced management and troubleshooting of enterprise IP networks and security infrastructure.
  • Deployment and operational transition of complex network and security solutions.
  • Network performance, availability and capacity analysis.
  • Security monitoring, infrastructure hardening and audit remediation.
  • Service continuity, backup, restoration and disaster recovery planning.
  • Standard operating procedure development and operational automation.
  • Cross-functional delivery across design, testing, integration and service transition.
  • Application of ITIL and IT service management practices within network operations.
  • Technical stakeholder management across customers, internal teams and external technology partners.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. 

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Alert

Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
#JDEnhancedByTARA

Follow us on social media and #StayConnected

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

Apply now »