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Senior DevOps Engineer - VOIS

Aggregate function:  Shared Services
Business Area:  Technology _VOIS
Posting Country:  Egypt
Date Posted:  12 Nov 2024
Full Time / Part Time:  Full Time
Contract Type:  Fixed Term Contract

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Role Purpose:

Providing Global IT integration, support and DevOps Lead with Kubernetes who can create, lead and deliver a production-ready solution that can host application from multiple clients at private cloud which is a set of software products designed for accelerating the delivery of secure, reliable modern applications. It is a combination of a common platform, several key applications and a dashboard targeted at managing the core lifecycle of applications for all branches of Vodafone Companies around the world.

Core Competencies, Knowledge and Experience:

• System integration and implementation of DevOps Tools.
• Full responsibility of migration and upgrading to new releases. 
• Service management.
• Prioritizing and managing several open cases at one time based on agreed Service Levels. 
• System integration and implementation of Kubernetes, Docker and APIGEE
• Full responsibility of migration and upgrading to new releases
• Ensure that all incidents are solved within the agreed SLA 
• Update the technical documentation and the team knowledge base
• Maintaining the availability of the applications and their hosted servers (on both UNIX and Windows platforms) 
• Troubleshooting and fixing database related issues. 
• Performing all possible technical troubleshooting steps to solve the incidents and service requests 
• Utilizing the existing team applications and tools (knowledge base, Documentation database, Handbook) to solve the incidents
• Consulting with Vendor as appropriate

Must have Technical / Professional Qualifications:

• Kubernetes
• Docker
• Jira, Confluence and Github 
• Micro services architecture
• Nexus, SonarQube are highly preferable
• AWS is a Plus
• UNIX/Linux administration
• Technical knowledge in IT infrastructure technologies (DNS, Proxy) and connectivity techniques
• Software or Web development skills are plus. 
• Remedy background is a plus 
• ITIL Foundation certification is a plus.
• Update the technical documentation and the team knowledge base.
• Ensure that service availability meet the business premium support. 
• Ensure that the technical solution and root cause are clear and logic
• Prioritizing and managing several open cases at one time based on agreed Service Levels. 
• Ensure that all incidents are solved within the agreed SLA
• Achieving 95% of tasks on time
• Utilization per person (AUPR) to be 100% against workload
• Quality level of delivering the tasks maintained at 90%
• Innovating tool/Process to support the team or save team time per each quarter
• Build Team’s KDB
• 360 Feedback (Team/Customers/Management)

Band: G2

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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