Site Reliability Engineer (VOIS)
Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this Role
We are seeking a Site Reliability Engineer to ensure our platforms and applications operate seamlessly and meet reliability standards. This role involves monitoring system performance, collaborating with development teams to enhance scalability and reliability, and automating operational processes to achieve zero-touch operations. You will play a critical role in maintaining service availability and driving innovation in infrastructure and application reliability.
What you’ll do
- Use software tools to manage systems, solve problems, and automate resolutions for zero-touch operations.
- Design and improve software architecture for scalability, reliability, and performance.
- Define, create, and monitor SLOs/SLIs with product owners and development teams.
- Write automation code for provisioning and operating infrastructure at scale.
- Collaborate with development teams to ensure applications align with infrastructure requirements and reliability principles.
- Build pipelines and automation for application delivery and deployment.
- Participate in on-call rotations and troubleshoot incidents to identify root causes.
- Document and share knowledge, including post-mortem reviews and remediation recommendations.
Who you are
- Bachelor’s degree in Computer Science, Engineering, or related field.
- Minimum 2 years of professional software engineering or IT support experience.
- Strong analytical and problem-solving skills with adaptability to emerging technologies.
- Experience working in multicultural teams and navigating complex organisations.
- Technical expertise in Google Cloud Platform, Linux administration, networking, databases, and security.
- Proficiency in coding languages such as Python, Java, JavaScript, and Scala.
- Familiarity with container orchestration (Docker, Kubernetes), Infrastructure as Code (Terraform), CI/CD tools (Jenkins, GoCD), and monitoring solutions (Datadog, Dynatrace).
- Knowledge of web technologies, microservices architecture, and automation tools.
- Strong English communication skills and global awareness.
Not a perfect fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What's in it for you
- Opportunity to work on cutting-edge technologies and cloud platforms.
- Exposure to global teams and multicultural environments.
- Career growth through challenging projects and continuous learning.
- Collaborative work culture focused on innovation and reliability.
What skills you will learn
- Advanced cloud infrastructure management and automation.
- Building scalable and reliable systems using modern architectures.
- Expertise in CI/CD pipelines and DevOps practices.
- Problem-solving in high-availability environments.
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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