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Site Reliability Engineer (VOIS)

Aggregate function:  Shared Services
Business Area:  Technology _VOIS
Posting Country:  Egypt
Date Posted:  1 Apr 2026
Full Time / Part Time:  Full Time
Contract Type:  Fixed Term Contract

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a Site Reliability Engineer to support the stability, scalability, and performance of critical user-facing applications and production systems. This role blends software engineering and operational excellence, focusing on automation, cloud infrastructure, and proactive reliability practices. You will contribute to ensuring high availability, efficient deployments, and continuous improvement across application operations within a complex, distributed environment.

What you’ll do

  • Maintain the availability, reliability, and performance of production applications and infrastructure.
  • Participate in on-call rotations, using proactive monitoring to prevent incidents before they occur.
  • Design, build, and operate infrastructure using tools such as Terraform, Kubernetes, Chef, and container technologies.
  • Implement monitoring and alerting focused on service health and user impact using platforms such as CloudWatch, Splunk, AppDynamics, Dynatrace, Grafana, Kibana, Prometheus, and Datadog.
  • Automate repetitive operational tasks through scripting and tooling to improve efficiency and consistency.
  • Debug and resolve production issues across multiple services and layers of the technology stack.
  • Support deployment activities, including CMS enhancements and new application releases.
  • Collaborate with internal teams and third-party providers to investigate and resolve complex incidents.
  • Document solutions, root causes, and procedures to build reusable knowledge and enable continuous improvement.
  • Support infrastructure growth planning to meet future scalability and performance needs.

Who you are

  • You hold a Bachelor’s degree in Engineering, Computer Science, or a related discipline.
  • You have 1–2 years of experience in IT support, system administration, or web/software development.
  • You have hands-on experience with UNIX/Linux administration and cloud platforms, particularly AWS.
  • You are familiar with DevOps and CI/CD tools such as Jenkins, Ansible, Git, and GitLab.
  • You have working knowledge of containerisation, microservices, and infrastructure-as-code practices.
  • You are comfortable working with monitoring, alerting, and logging tools.
  • You communicate clearly, document thoroughly, and collaborate effectively with diverse stakeholders.
  • You are adaptable, detail-oriented, and able to manage multiple priorities in a dynamic environment.
  • You are open to shift-based work and on-call responsibilities.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

  • Exposure to large-scale, cloud-based systems supporting multiple international Vodafone markets.
  • Opportunities to work with modern DevOps, automation, and reliability engineering practices.
  • A collaborative environment that values learning, documentation, and continuous improvement.
  • The chance to contribute to systems used by hundreds of thousands of users globally.

What skills you will learn

  • Advanced site reliability and production support practices in enterprise-scale environments.
  • Cloud infrastructure design, automation, and monitoring at scale.
  • Incident management, root cause analysis, and service improvement techniques.
  • Cross-functional collaboration within global technology and operations teams.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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