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Technical Lead-Site Reliability Engineer - VOIS

Aggregate function:  Shared Services
Business Area:  Technology _VOIS
Posting Country:  Egypt
Date Posted:  7 Apr 2026
Full Time / Part Time:  Full Time
Contract Type:  Fixed Term Contract

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Who we are

 

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

 

We are seeking an experienced Site Reliability Engineer to support Vodafone’s strategic growth in Internet of Things (IoT) platforms. This role focuses on ensuring the stability, resilience, and performance of critical IoT systems by embedding reliability and operational excellence throughout the product lifecycle. You will work closely with development, engineering, and architecture teams in a DevOps and agile environment, contributing to system design, operational readiness, and continuous improvement while supporting high-availability production platforms.

What you will do

 

Drive reliability, availability, and performance across IoT platforms through proactive monitoring, automation, and operational improvements.
Design, deploy, review, and troubleshoot technical integrations with multiple platforms, services, and connected devices.
Implement and enhance CI/CD practices to enable high levels of operational automation and zero-touch operations.
Partner with development teams to improve services through rigorous testing, release management, and operational readiness.
Act as a technical subject matter expert, supporting and coaching team members to build capability across relevant technologies.
Lead and support incident and problem management activities, ensuring timely resolution, root cause analysis, and preventive actions in line with agreed SLAs.
Contribute to system design reviews, including HLDs and LLDs, translating architectural decisions into operational requirements.
Balance feature delivery speed with platform reliability through clearly defined service level objectives.
Design, implement, and continuously enhance monitoring, alerting, and observability solutions to maintain a holistic view of system health.
Manage production environments through proactive capacity planning, performance optimisation, and release deployments.
Collaborate with internal and external stakeholders, including vendors, to ensure effective communication and service continuity.
Promote consistent documentation and knowledge sharing across the team.

Who you are

 

A proactive and collaborative professional, comfortable influencing and building effective relationships within distributed and virtual teams.
Experienced in Site Reliability Engineering, DevOps, or production support roles within complex, enterprise-scale environments.
Confident in analysing software architectures and translating design into reliable, operational solutions.
Skilled in Unix/Linux administration with strong shell scripting experience.
Experienced with CI/CD tools such as Git, Jenkins, Nexus, SonarQube, and configuration or automation tools.
Proficient in infrastructure as code using tools such as Terraform or CloudFormation.
Comfortable working with public cloud platforms such as AWS or Azure.
Able to develop using one or more high-level programming languages, including Python, Java, or JavaScript.
Experienced in containerisation and orchestration technologies, including Docker and Kubernetes.
Familiar with monitoring and observability tools such as Prometheus, Grafana, CloudWatch, or Centreon.
Knowledgeable in microservices architecture, APIs, and web services (REST, SOAP, JSON, XML).
Experienced with relational and NoSQL data stores such as PostgreSQL, MariaDB, Redis, MongoDB, or similar technologies.
Informed about mobile network architectures and protocols, with exposure to IoT platforms (ThingWorx experience is an advantage).
Comfortable working within ITIL-based operational frameworks.
Fluent in English at B2 level or above; additional languages are an advantage.
Educated to BSc or MSc level in Computer Science, Software Engineering, Telecommunications, or a related discipline.

What’s in it for you

 

The opportunity to work on large-scale, business-critical IoT platforms with global reach.
Exposure to modern cloud-native architectures, DevOps practices, and automation at enterprise scale.
Collaboration with international teams across Vodafone Group and strategic partners.
A role that blends hands-on engineering with system design, reliability strategy, and continuous improvement.
A supportive environment that values learning, knowledge sharing, and professional growth.

What skills you will learn

 

Advanced reliability engineering practices applied to IoT and large-scale distributed systems.
Designing operations by design requirements within agile product backlogs.
Enhancing observability, performance optimisation, and zero-touch operations.
Stakeholder and vendor management within complex, multi-platform environments.
Applying SRE principles to balance innovation speed with operational resilience.

Not a Perfect Fit?

 

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

VOIS Equal Opportunity Employer Commitment

 

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status , pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

 

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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